About us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Responsibilities:
* Managing, training, and providing overall guidance to the Service team of an assigned territory.
* Setting reasonable Service targets to be achieved by the team.
* Monitoring the performance of the service team and motivating members to meet or exceed service targets.
* Collecting customer feedback and providing updates to senior management.
* Traveling to potential and existing customers within an assigned service area to present company offerings and build brand awareness.
* Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close service requests.
* Developing and sustaining long-term relationships with customers.
* Implementing a service management process to assist the service team in identifying and prioritizing key customers and prospects.
Requirements:
* 5+ yrs of experience of Distribution sales in EDC, fintech, Banking / Insurance
Sales.
* Set and track sales targets for the team.
* Review of Sales Team.
* Research and discover methods to increase customer engagement.
* Will be handling assigned territory for Oil and Gas.
* Good communication and leadership skills.
* Knowledge of Excel (Optional).
