Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
The Area Manager, Inventory Control holds a pivotal role in upholding the precision, trustworthiness, and compliance of inventory management and quality assurance processes in pharmaceutical fulfillment operations. Candidates must possess a robust background in pharmaceuticals, logistics, and inventory control practices. Responsibilities encompass overseeing inventory control and Inbound operations (receiving and stowing), quality assurance of fulfillment center functions, implementing process optimization strategies, risk mitigation, and ensuring SOX regulatory compliance within the fulfillment center.
This role is based onsite at our New Albany, Ohio facility
You Will:
Safety
- Advocate for safety programs and compliance to guarantee a secure work environment for all associates.
- Demonstrate proficiency in identifying root causes and implementing safety initiatives in response to incidents within the IC team.
- Work closely with safety leadership teams to enhance processes and ensure a safe work environment for all associates.
Inventory Control and Inbound Operations:
- Identify potential risks associated with inventory inconsistencies, product quality, or process inefficiencies. Formulate and execute strategies to mitigate these risks and maintain operational continuity.
- Supervise inventory reconciliation, cycle counting, and audit procedures to uphold precise inventory levels. Identify and rectify discrepancies while implementing preventive measures.
- Collaborate with cross-functional teams to instill best practices in inventory management and drive continuous improvement initiatives.
- Monitor inventory metrics and key performance indicators (KPIs) to evaluate performance and pinpoint areas for enhancement.
- Manage all receiving and stowing functions in the facility.
- Develop cycle count strategies to identify defect injection within the process
Reporting
- Create and deliver strategic insights, performance metrics, and initiatives to executive leadership. Communicate advancements, obstacles, and strategic developments.
Quality Assurance:
- Strategize and pinpoint root causes of inventory discrepancies, utilizing cause and effect analysis to devise solutions for the underlying inventory issues.
- Formulate and execute quality control protocols for pharmaceutical product receipt, storage, picking, packing, and shipping.
Leadership and Team Management:
- Demonstrate proficiency in leading a team of up to 30 hourly associates.
- Evaluate team members' performance, offering development, recognition, and guidance.
- Recruit, train, and nurture ICQA personnel, furnishing coaching, input, and performance assessments to bolster their professional advancement.
- Establish clear objectives and targets for the ICQA team, aligning their endeavors with organizational aims and strategic goals
Continuous Improvement:
- Spot potential opportunities for process improvement and operational efficiency enhancements within the ICQA function.
- Take the lead or actively participate in ongoing improvement projects, implementing lean principles and methodologies to streamline processes, minimize waste, and increase productivity.
You Have:
- Preferred Bachelor's degree in Pharmacy, Pharmaceutical Sciences, Supply Chain Management, Industrial Engineering, or a related field preferred.
- You will be required to complete your Pharmacy Technician Certification within 6 months. There is an education stipend available to fund this if you don't already have this certification.
- Minimum of 3-5 years of experience in inventory management, quality assurance, or operations management, with at least 3 years in a leadership role.
- In-depth knowledge of pharmaceutical distribution, inventory control, quality management systems, and regulatory requirements (e.g., SOX, FDA, CGMP, GDP).
- Strong analytical skills and proficiency in data analysis tools and techniques.
- Excellent communication, interpersonal, and leadership skills, with the ability to influence and collaborate effectively across all levels of the organization.
- Proven track record of driving process improvements, implementing best practices, and achieving operational excellence.
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
Conditions of Employment:
- This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
- This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
- Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
- Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
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