- Oversee the pick-up and delivery of shipments within the area to achieve the area KPIs and business goals.
- Supports Customer Service in the incident and exception management resolution.
- Manage relationship with the Gateway on movement of shipments within the area.
- Ensure continuous improvement processes to increase efficiencies, reduce waste, and improve performance for satisfactory customer experience in the area.
- Maintain clean and safe working conditions of the facility and equipment
- Comply with all applicable laws/regulations, as well as all company policies/procedures
- Identify opportunities for improvement and execute action plans to increase efficiencies
- Ensure optimization of network and consolidation while arranging delivery of shipments to the final receiver.
- Creates, builds, and maintains excellent relationships with Area managers, Hub Operations Managers and other internal functions across the region.
- Ensures prompt clearance of shipments through the airports in the area.
- Acting as a Compliance Officer to ensure absolute compliance with business policies and processes within the area.
- Follows-up shipments status in the area, identify incidents and ensure resolution of irregularities.
- Prepares daily, weekly and monthly reports for management review.
- Other duties as the exigencies of work may demand.
You will be an ideal candidate if you possess the following qualifications, attitude, behaviours, skills, and values that follow:
Applicants MUST satisfy the following under-listed selection criteria:
- Must have been in continuous employment with GIG LOGISTICS as an Experience Center Supervisor for not less than 3 year.
- Applicants must have a clean disciplinary and compliance record, with no instances of non-adherence to company policies, procedures, or code of conduct.
- Must have a minimum appraisal score of 90% from Feb to June appraisal.
- Strong leadership skills to effectively manage and motivate the team to achieve high level of performance and exceed targets.
- Strong data analytics skills with extensive experience in managing budgets, revenue proposals, and forecasting results.
Application Deadline: 3PM, Monday, 15th July, 2024.
Only qualified candidates will be contacted.
