A Goldman Sachs | Everstone company, Cprime is a global consulting firm helping transforming businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations. Cprime is headquartered in Cary, North Carolina with offices in Chicago, Philadelphia, and Leeds, UK. We are growing our global footprint in Canada, the United Kingdom, Ukraine, EMEA, India, and Australia.
A Goldman Sachs | Everstone company, Cprime is a global consulting firm helping transforming businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed business goals. With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations.
As a Scaled Agile Institute (SAI) Gold and Platform Partner, we believe strongly in the value that Agile delivers. We work with our clients to realize these benefits by guiding their teams through the transition from SDLC to a scaled Agile framework (SAFe) and helpful processes, such as Scrum. We supply classroom training, customized workshops, and on-site mentoring to coach teams through the critical stages of their transition. Cprime’s Enterprise Transformation Program establishes organizational best practices for scaled Agile frameworks and other transformation methods, and we manage cultural change throughout the Project, Program and Portfolio levels of an organization. We believe Agile Transformations require a full organizational commitment and comes in various levels of maturity. We bring our clients to the next level with impactful implementation that brings the greatest result.
What you will do:
● Implement Apptio Targetprocess instance and partner with business functions to gain user adoption
● Collaborate with account management, pre-sales, and customers to drive toward desired outcomes aligning to our implementation package offerings
● Act as the primary point of contact for the customer and initiate the implementation process
● Manage the engagement with the customer to correctly structure, implement, and deploy Apptio
● Collaborate with Customers on a “Train the Trainer” approach for a core group ApptioTargetprocess
● Power Users on Apptio Targetprocess Basics, administration, advanced reporting, and solutions implemented
● Gather customer feedback and work with the Product Management team to recommend how to improve product usability
● Troubleshoot customer issues during implementation and collaborate with support and development teams to resolve
Target Process:
● Solution Management - install/configure pre-defined and custom Apptio Targetprocess solutions aligning with customer needs
● Create custom Apptio Targetprocess views, reports, and dashboards
● Configure Apptio Targetprocess process parameters and settings
● Create custom Apptio Targetprocess automation rules and metrics for event-based customization
● Import customer data
● Configure integrations with 3rd party products Jira, Azure DevOps, etc
Qualifications and skills:
●Accomplished Apptio Targetprocess Administrator in a previous role
●4-6years of experience with configuration and administration of partner tools such as Aha!,
Slack, Jira Software, Confluence, and key 3rd party add-ons
●Ability to work independently with minimal guidance in a fast-paced environment
●Ability to manage multiple clients and deliverables at any given time through effective time-
management and planning
●Strong work ethic and the ability to work with diverse teams across different time zones
●Someone who is eager to grow their IT skills in a fast-paced IT environment. Highly
motivated and self-guided individual who is able to receive a task and see it through with
minimal supervision
●Ability to analyze situations, form ideas, and get creative to provide solutions. Pride yourself
on strong communication, relationship building and facilitation skills
●Apptio Targetprocess certification an added advantage
What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.
Equal Employment Opportunity Statement
Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
