Devexperts is hiring an

Applications Support Engineer (Level 3)

Porto, Portugal
Full-Time

We expect an Applications Support Engineer (Level 3) to:

  • work closely with Support, QA and Development teams for setting up, configuring and maintaining new and existing applications as part of the infrastructure
  • deploy, install, configure and maintain sophisticated Trading/Finance and related software
  • configure bare metal & сloud instances to host various types of applications
  • work on the administration of UNIX/Linux OS – installation, configuration and maintenance
  • administrate UNIX/Cloud infrastructure – installation, configuration and maintenance
  • deploy and configure cloud-based servers and networks provision servers and storage, configure firewalls, VPN, monitoring, etc.
  • make key decisions for scalability, reliability and accessibility
  • install and manage in-house developed and external well-known monitoring systems
  • work with the GIT repositories
  • implement automation activities in order to get rid of routines
  • suggest improvements to the technical side of applications/environments as well as to the internal support processes in order to facilitate the maintenance of applications, monitoring of automated routine procedures and interaction between departments
  • be proactive in identifying and troubleshooting problems in testing and production environments, (generating solutions and bug reports when required) and monitoring network and systems health and status, and continuously making improvements
  • solve critical problems in applications’ configuration and environments these applications reside on (multicast routing/latency issues/packet loss/etc.) and in Systems, platforms and data such as: unavailability/ outage/ inconsistency/ misconfiguration/ data delays/ etc.)
  • communicate with clients and partner companies’ engineers on technical subjects
  • participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issues
  • guide and mentor Tier II engineers
  • share knowledge within the team and across other teams

Requirements:

  • 3+ years of experience in UNIX/Linux administration
  • experience working as a Tier III Support engineer
  • strong experience with OS-level administration on Linux and/or UNIX
  • experience in Amazon compute cloud
  • hands-on scripting experience with Bash, Python, and/or Groovy
  • experience with configuring CI/CD pipelines
  • in-depth knowledge of TCP/IP and ISO/OSI stack
  • experience in working with Apache, Nginx, HAproxy, Envoy, etc
  • experience with networking (routing, IP, TCP, UDP, DNS) and Cisco
  • experience with monitoring and logging tools (Zabbix, Elasticsearch, or OpenSearch, Grafana, Kibana, Dynatrace, Prometheus, etc.)
  • know how to read and analyze errors in applications
  • strong ability to troubleshoot and solve problems using analytical skills
  • an ability to handle multiple tasks and projects simultaneously
  • understanding of ITIL processes and routines
  • good command of English (written and verbal)

Additional skills considered an advantage:

  • knowledge of IP Multicast (RP, PIM, IGMP)
  • experience in cluster technologies and high availability systems
  • experience with SQL-like command language
  • experience with Ansible
  • knowledge of Java programming language
  • experience with trading/exchange/risk management software usage
  • experience with Atlassian software (JIRA, Confluence, FishEye, etc)

We offer:

  • flexible schedule;
  • work-from-home opportunity;
  • paid vacation on 22 days
  • insurance coverage (for you and your children)
  • partial reimbursement for fitness memberships
  • meal vouchers provided
  • snacks and beverages are ways available
  • workspaces with modern equipment

This job is no longer available

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