Application/Production Support Engineer - Analytics

• Roles & Responsibilities:

• Oversee the Production Analytics and Data Refresh activities.
• Work in Application deployment to production environment using GIT/SVN and required automation tools.
• Collaborate with the offshore development team to ensure seamless project execution.
• Maintain client data feeds and manage Log analysis.
• Execute refresh processes and continuously improve them.
• Resolve Level 1/2 issues independently after gaining an understanding of the project.
• Diagnose and resolve issues with teams to ensure long-term fixes.
• Adhere to project timelines and extend working hours when necessary to meet project demands.

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  Required Skill Set:

• 2-5 years of experience.
• Proficiency in SQL, with the ability to make minor code changes.
• Experience with Tableau workbooks and Tableau servers will be preferred.
• Prior experience in production environments and log analysis.
• Basic understanding of deploying JAR / WAR files (preferred but not mandatory).
• Familiarity with SQL database and server management.
• Ability to prepare technical documentation.
• Strong communication skills to collaborate effectively across teams.

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  Good to Have:

• Strong debugging and analytical skills.
• Familiarity with agile methodologies, JIRA, and healthcare domain knowledge.
• Experience with DataBricks environment is a plus.

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  Other Soft Skills Required:

• Strong inter-departmental coordination skills.
• Team player who can prioritize tasks in high-pressure environments.

• Educational Qualification:

  B. Tech / M. Tech / BCA / MCA or any related technical field.

Good to have Healthcare / FHIR data model experience.