The PARS Support Analyst is responsible to provide clerical and other support type services to the PARS team. The support services contribute to Client satisfaction, Return on Investment (ROI) and overall PARS success. Occasional travel may be necessary.
Essential Functions:
- Provide support for appeals and projects within the PARS team
- Retrieve mail from US Post Office, open, sort and document correspondence/mail received from insurance payers as related to appeal activity
- Prepare incoming mail/correspondence for scanning & retention.
- Identify and distribute all mail needing immediate attention
- Prepare outgoing appeal letters. This includes printing, sorting letters, placing in envelopes, metering and delivering for mail pick up
- Retrieve & distribute incoming faxes
- Retrieve & save medical records required in the appeals process for access by remote PARS staff
- Perform other appeal related duties as needed
Experience:
-
Minimum 2 years’ experience in healthcare required. Experience in an administrative environment a plus.
Skills:
- Strong organizational skills
- Strong attention to detail & accuracy required
- Works well in a team-oriented structure to achieve goals
- Strong communication and interpersonal skills
- Independent problem solving and self-direction are critical.
Abilities:
- Advanced PC skills, with proficiency in utilizing Microsoft office products (Word, EXCEL, and Outlook
- Ability to operate a variety of standard office equipment and applications, such as personal computer and photocopy/scanning equipment
- Ability to work effectively with team and management
- Ability to embrace change and be flexible
- Ability to work in fast paced environment, handle multiple priorities & take initiative
- Ability to learn, understand and use the Experian Health Contract Manager application and client Practice Management Systems (such as Epic)
Education:
- Some college preferred and equivalent experience.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
All your information will be kept confidential according to EEO guidelines. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner.
The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.
EOE including Disability/Veterans
