APP Project Assistant (AY 24-25 900641)

This is a Level B Skilled position. This is an academic year position

Responsibilities: Assist the Alumni and Parent Program Support Manager in managing a variety of projects such as event coding and other data entry, record keeping, and managing the myriad messages in the alumni email inbox and over the phone. The Project Assistant will also work with a broad range of constituents including parents, alumni, College officials, other student office assistants and confidential files. 

Work closely with the Program Support Manager to organize and maintain office electronic archives including updating procedures so other student staff and Alumni and Parent Programs (APP) staff members can efficiently complete tasks. 

Collaborate with multiple members of the APP team and be able to take direction from them on various projects as assigned, and report back on results in a timely fashion. 

Expected to work in person in the office with the opportunity for working on campus events sponsored by APP. Remote work from campus will be offered at the discretion of the Program Support Manager. 

Must sign a confidentiality agreement and complete PCI Compliance training. 

Requirements

• Adherence to our confidentiality policy is a must - includes signing a confidentiality agreement and completing Data Security and PCI Compliance training 

• Proficient with MS Office applications, especially Teams, Outlook, Word and Excel 

• Experience with CRM software helpful, but not required 

• Experience with G Suite applications including Drive, Docs, Sheets, Slides, and Forms 

• Familiarity with video conferencing software, such as Zoom. 

• Creative, resourceful, thoughtful, and proactive  

• Strong leadership skills and a desire to take initiative preferred 

• Experience in a customer service or professional office setting is a plus 

• Solid professional written and verbal communication skills required to effectively interact internally with staff, and with external constituents 

• Must demonstrate a strong commitment and a high level of reliability 

• Must be well organized, detail oriented, articulate, and able to multi-task 

• Able to work independently and as part of a team 

• Broad based knowledge of campus and its departments to answer and direct inquiries 

• Flexible schedule preferred. A minimum number of hours per week is not a guarantee