APAC - Client Protection Associate - Ho Chi Minh City

About Dialectica
Dialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.
Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.
Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.
We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.
With a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for.

These values include:

• Respect
• Teamwork
• Ownership
• Growth Mindset
  

Role Overview

This is an opportunity for a motivated individual with a background in Law, Business, Compliance, Technology and/or Risk Management looking to thrive in a rapidly growing company active in the high growth information services sector.

Client Protection is the critical compliance function of Dialectica; aiming to ensure that our clients are able to securely, compliantly and safely access our unique knowledge sources.

The Client Protection Team manages a variety of challenging tasks, such as monitoring ongoing projects, policy drafting, training, product development and risk assessment. As a Client Protection Associate (Legal & Compliance), you will facilitate client requests, update and draft new policies, oversee their implementation, and ensure that Dialectica’s employees across all offices work on building a safe and compliant environment for our clients.

How You’ll Make an Impact:

• Focus on the implementation of day-to-day operations, such as monitoring active projects and doing risk assessment to flag and mitigate potential risks.
• Answer diligently to the Client Service Team’s requests and make sure to provide appropriate input on implementation of compliance best practices.
• Draft and implement policies that will ultimately enhance the quality of service delivery for our clients.
• Develop and deliver training material to ensure that all Client Service Team members are educated sufficiently on compliance issues.
• Coordinate with the rest of your team members across the globe on long-term projects to develop industry standards.

Requirements

• Undergraduate Degree in  Business, Law, Risk Management, Science & Technology or any other related field
• 6-12 months experience in related fields such as risk management, law, compliance or technology would be an asset
• Excellent verbal and written communication and listening skills
• Exceptional organizational and problem solving skills
• Professional ethics and  integrity with attention to detail
• Committed to improving internal quality standards
• Fluency in English, both verbal and written (additional language an asset)
• Proficient use of MS Office and Google suite

Benefits

• Competitive base salary with additional performance incentives
• Coverage under the company’s collective health insurance plan
• Company-sponsored team-bonding events
• Entrepreneurial culture and amazing coworkers!
• Opportunities to develop new skills and progress your career in a global organisation
• Work in a collaborative, and diverse hub in the heart of Ho Chi Minh City

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Not sure if you have it all? Apply anyway! We welcome individuals from all walks of life with different levels of experience.