SALARY: ZAR 26,000pm
Why Midnite?
Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for sports and gaming. We exist to bring fans closer to the games they love through the rush of winning money.
Unlike the alternatives, Midnite doesn't feel like a website built two decades ago. Instead, it's a cutting-edge creation, designed and constructed from the ground up with the latest technologies. Crafting an experience that's truly intuitive, immersive, and immediately understandable is no walk in the park, but we thrive on the challenge. We believe we're on the brink of creating something truly awesome.
What will you do?
The Anti-Financial Crime Analyst is responsible for the operational day-to-day assessments, interactions, and reviews of customers.
- Handle new AML/Fraud triggers and alerts from start to end in real-time, including conducting detailed risk assessments, interacting and full audit logs.
- Periodic reviews and analysis of accounts that pose a higher risk, deciding next steps and full risk assessment notes.
- Handing PEPs and Sanctions checks, along with a full audit log and reasoning.
- Interact with customers (inbound and outbound) via calls, chats, and emails regarding anything AML- and fraud-related.
- Identifying fraud on accounts and suspending accounts where necessary.
- Identifying any risks associated with new users and handling them appropriately on a risk-based approach.
- Conducting EDD Reports on customers, with conclusions and decision-making.
- Escalation of high-risk accounts.
Working Hours
- Requirement to work five days in seven
- 9 hour shifts between 9 am - 9pm BST time (With 1 hour lunch break)
Expectations
- Fluent in Portuguese and English.
- Demonstrates the capacity to manage multiple tasks concurrently while upholding exceptional standards.
- Thrives in real-time scenarios, promptly responding to alerts, especially within dynamic and fast-paced environments.
- Possesses the capability to process and interpret data, draw necessary conclusions and take corresponding actions.
- Displays robust verbal and written communication skills, facilitating seamless customer and colleague interaction.
- Quickly absorbs and applies information, showcasing the ability to work autonomously when required.
- Initiates identifying potential issues with customers or those at risk, addressing concerns before they escalate.
- Aligns well with the Midnite culture, excelling in collaboration within a small team dynamic.
Working with us
- You’ll have a key role in which you'll be integral to our company culture and help shape the direction.
- Join our frequent company-wide gatherings and game nights that draw our community closer together.
- Enjoy 33 paid holidays a year.
