Annual Fund Manager

Salary: $90-100k/year

Your Impact 

The Annual Fund Manager plays a critical role on Habitat for Humanity Greater San Francisco’s Fund Development team. This position develops strategies, leads, plans, executes, and manages Habitat GSF’s annual giving program, including direct marketing.   This position is hybrid with the office based in San Francisco.  

Reporting to the Senior Director of Individual Giving, this position partners closely with the Fund Development team and other Habitat GSF colleagues to secure critical support from donors giving up to $9,999 annually. Through expanding direct marketing initiatives and increasing support from and engagement by donors, this position supports Habitat GSF’s campaign to raise $100M by 2027, and the organization has already secured $76M toward this goal. With the campaign and through the generous support of donors, Habitat GSF will double its production of affordable homeownership opportunities.  

Primary Responsibilities 

Annual Giving (65%) 

• Oversees annual giving program, including leading partnership with outside vendors to plan and execute, ensuring an on time and impactful program.   
• Partners with the Fund Development Department and Direct Mail Consultants to oversee the strategy development, design and implementation of all direct mail solicitations to increase the number of donors and prospects.  
• Manages the online giving program to renew and increase annual giving participation.  
• Executes initiatives to encourage donors to donate and renew online.  
• Manages all aspects of donor relationships and follow-up with on-line donors.   
• Maintains a detailed schedule of direct marketing activities and ensures the appropriate review of copy and mailing list selection.  
• Works and coordinates with vendors and consultants who implement the program, including strategic input, copywriting, design, production and mailing, and list selection.   
• Monitors and reports on revenue and expense budgets for annual giving.   
• In close collaboration with the Development Database Manager, ensures integrity of gift coding and ensure donor data and activities are accurately documented and tracked in Salesforce.  

Stewardship (25%) 

•  Strategically manages a portfolio of 50+ donors and assists in implementation of personalized mid-level and major donor solicitation and renewal letters for non-portfolio donors.   
• Supports Individual Giving Team with donor cultivation, solicitation, and stewardship, including event support, donor engagement and stewardship plans     
• Manages donor prospecting. Develops, documents, implements, and participates in the enhancement of systems and protocols for prospect management by using various research tools such as iWave.  

Other duties as assigned (10%) 

• Perform additional appropriate duties as needed.  

Minimum Qualifications 

• Bachelor’s Degree or equivalent experience.   
• 3+ years’ experience in project management, donor relations, or customer service required  
• Experience with or willingness to learn Salesforce. Must have analytical database experience.  
• Excellent organizational and prioritization skills; ability to manage an unpredictable workflow and possess the flexibility to respond thoughtfully and quickly.   
• Strategic, creative thinker and planner.   
• Excellent communication skills, including the ability to write and speak clearly and effectively, and to listen, and capacity to engage, inspire and persuade.   
• Must be able to travel within HGSF’s tri-county service area (San Francisco, Marin, San Mateo). 
• Must be able to pass background check (In accordance with state and county law: convictions do not necessarily rule out employment, it depends on the nature and severity of the conviction and is evaluated on a case by case basis, check is conducted on last 7 years only.) 

Preferred Qualifications  

• Previous experience of Salesforce and/or other donor database management software. 
• Solid working knowledge of MS Office or comparable software suites (word processing and spreadsheets) 
• A background and/or interest in affordable home-ownership. 

Work Environment 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.  

Physical Demands 

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and stand or bend as necessary. Must be able to travel within HGSF’s service area.