AML Investigator

Come Build a Better Financial Future for all Canadians 

At Neo, we’re building a more rewarding financial experience for all Canadians.  

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada. 

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years 
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

Our Financial Crimes team navigates through a fast-paced environment and knows how to switch gears to adapt to any scenario. They’re motivated collaborators who want to make things better, simpler, and stronger. The AML Investigator is a highly analytical hunter and a pivotal component of our financial crimes practice. Deterrence is the name of the game here - this role focuses on identifying events that constitute true financial crime, helping provide relevant documentation to FINTRAC and law enforcement. 

What you’ll be doing

• You conduct timely reviews of customer transactions and account activities flagged by our systems and internal teams
• You identify potential unusual activities and make informed decisions on the best course of action, which includes drafting and filing Suspicious Transaction Reports (STRs)
• You utilize your robust knowledge of regulations and typologies to complete investigations of multiple cases a day and maintain accurate and succinct documentation of your investigations
• You identify gaps in Neo’s ecosystem that may present increased financial crime risk
• You keep abreast of trends in the Canadian financial crime landscape to identify emerging threats to Neo

Who we are looking for

• You have at least 2 years of experience conducting complex AML investigations
• You can analyze and understand data quickly and identify patterns
• You have a strong attention to detail, adhere to established processes and are a critical part of ensuring regulatory requirements are met
• You can communicate findings concisely to stakeholders, both written and orally
• You’re a relationship builder, driven to learn from others and share your knowledge
• You quickly adapt to new technologies and programs
• Designations such as CAMS will be considered an asset

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities. 

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us 

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check