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Platform Maintenance: Oversee the day-to-day maintenance of our AI platform to ensure optimal performance and reliability.
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Customer Service: Provide exceptional customer service to our global client base, addressing any issues promptly and efficiently.
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IT Services: Handle installations, applications, and helpdesk support, ensuring seamless operation and user satisfaction.
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Client Database Management: Manage and maintain the client database, ensuring data integrity and security.
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Collaboration: Work closely with other team members and departments to integrate new features and improvements to the platform.
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Experience in AI and Healthcare: Proven experience in AI engineering, with a background in the healthcare industry being a strong advantage.
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Technical Skills: Proficiency in platform maintenance, IT services, installations, and helpdesk support.
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Customer Service Orientation: Strong focus on delivering high-quality customer service, with the ability to address and resolve client issues effectively.
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Reliability: 100% reliability for the duration of the contract, ensuring continuous and uninterrupted service.
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Knowledge of Pax: Familiarity with Pax systems and eHR is preferred.
WHY YOU’LL LOVE US
- All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties…)
- Social insurance
- Open-door management policy
- Full Medical insurance
- Accommodation and Transportation Allowance
- Friendly environment that values innovation and efficiency
- Exciting opportunities for career growth and talent development
- Feedback encouragement
- Recognition and reward programs
- Competitive salaries and incentives
- Friendly environment
- Flexible and Comfortable schedule
- Fun committees
- Monetary rewards
- Fun, smart and creative people
- Career possibilities with growing team
- Paid vacations
- Social benefits
For more information about Nile Bits, please visit our website:
https://www.nilebits.com
