Agile Delivery Lead (aka Scrum Master) in Digital Product Management and UX team, SCD Data & Technology, IKEA Supply

We are looking for somebody with a passion for how to work, with energy to simplify ways of working! We see that you are highly driven by development and constantly being on the way. You dare to think differently and you have an agile approach and adapt as we go. You are interested in process way of working, digitalization and finding new ways of working and are highly motivated to do this by leading business through people and collaborate and interact with different stakeholders.

You should have the ability to lead, coach, motivate and influence teams and individual team members particularly in complex and challenging environments working with product management teams while possessing a good knowledge of agile/scrum methodology, including key events and artefacts. With strong problem-solving skills with ability to navigate through blockers and obstacles you continuously improve and shape the agile approach to suit the team and context.

More specifically, in this role you will be accountable for:

• Responsible for the adoption of lean and agile principles so teams are effective in achieving its purpose, creating and delivering customer and business value to IKEA, by facilitating and coaching agile ways of working in an environment of transformation.
• Provide coaching, guidance and training for teams and leaders in order to adopt, implement and improve agile ways of working.
• Facilitate collaboration and alignment between teams in order to secure engagement around shared business objectives.
• Coach and mentor on how to mitigate and resolve dependencies in multi-team deliveries with shared business objectives.
• Identify and diagnose issues in the team’s way of working, by tracking and using empirical data to produce objective measures and ensure continuous improvement.
• Educate and help members of the team to understand how they can contribute to becoming a high performing team.
• Provide transparency and visibility on the team’s activity/progress to be able to quickly respond to change.
• Support the team in finding and maintaining a sense of psychological safety in the everyday work environment and team members in finding and maintaining a healthy work/life balance.
• Be a contributing part of the team, making sure that every member can deliver efficiently and with high quality.

In this role you will report to our Development Manager in Digital Product Management and UX team  

Are you looking for the challenge of your life? Come on board!

We are on the journey to transform our digital capabilities, bringing core business processes, people, data & technology together - an enabler for IKEA to become an even better home furnishing company in the future. A journey that needs passionate people who embrace change, dare to question and want to make a difference. If that sounds like you, come and join us. Together we can do great things.

We’re doing some amazing things in IKEA Supply chain; therefore, we need some amazing people – this position is not an exception.

We are looking for a pragmatic and adaptable person with strong willpower, curious and able to build relationships to establish strong trust between the Supply Data & Technology department and its stakeholders.

We expect you to be able to guide co-workers and teams to adopt agile ways of working to improve productivity, quality, and value generation. You are strong in managing changes and have interpersonal skills with the ability to build trustful relationships with colleagues of different seniority levels across the organization and across countries.

You can understand the complexity of IKEA business and the role of data and technology as an integrated part of the business. You have proven experience and knowledge in:

• Experience of working in agile teams
• Expert level of understanding of lean and agile development practices and ways of working
• Extensive knowledge of group dynamics, servant leadership, and empowered teams
• Extensive knowledge of the psychology of teams and group dynamics
• Good knowledge of product-orientation approach
• Good knowledge of agile frameworks
• Good knowledge of software development practices and execution
• Good knowledge of stakeholder management and communication techniques

The IKEA culture and values are crucial for our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com or just watch this video: https://bit.ly/ikea-what-if

If you have any questions about the role, please reach out to Niclas Holmström, Development Manager in Digital Product & UX team in Supply Data & Technology,  

This position is located in Dortmund, Germany or Älmhult, Sweden.

Please also note that we do only handle applications in English and no applications coming in by email. We look forward to receiving your application at the latest November the 22nd  2024

You might have some questions about the recruitment process, and we are more than happy to answer those! Feel free to connect with the People & Culture Leader Dan Gustafsson at [email protected]