Key responsibilities:
● Internal group coordination.
● Optimize second-level tasks.
● Manage Back Office tasks for the English market.
● Use of GDS (Amadeus and Sabre) and other internal tools.
● Administrate Pre-travel claims.
● Work to tight deadlines for 6 days a week
● Supporting weekly rotating shifts ( Morning--> Day --> Night)
● Supporting non GDS products when required.
Essential:
● Having 4-5 yrs of work experience in the Travel industry.
● Fluent in English (multilingualism is a plus).
● Having 2-3 yrs of high knowledge experience in GDS (Amadeus and Sabre).
● Clear handling of reservations including changes, cancellations, refunds, issue tickets, reissues
tickets and adding flight extras.
● Tests will be done
● Proven work experience in travel agencies.
● Knowledge of basic computer tools.
Availability from Monday to Sunday and in Indian holidays (rotating shifts).
Abilities/Qualities:
Resolutive skills.
Good communication skills.
Proactive team player with the ability to work in a team.
Positive attitude.
Self-motivated person with initiative.
Problem solver
Ability to work under pressure.
Please note - We work 6 days a week (Mon - Sun), rotational shifts - 24/7.
