Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the automation and testing space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
What will you do?
- You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and Federal customers in the Northeast USA.
- Review customer automation pipelines for network changes and make recommendations for deployment
- Automate network configuration, testing and certification with digital twin buildouts
- Assist with configuration build outs including creating network provisioning automation using Python and tools such as Cloudvision and AVD with a CI/CD pipeline
- Assist with implementation and change controls
- You will assist with proof of concepts (POC) and in-depth testing to validate design scenario with a focus on segmentation and security
- Provide interface to TAC and internal development teams and the customer
- You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
- Assist Pre-Sales Engineer and Account Executives with automating Network deployments
- Establish and maintaining strong relationships with key partners
- Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
- Continue training to maintain expertise
- Ability to understand the client’s business objectives and technical needs
- Ability to meet Service Level Agreements (SLAs) for sales and clients
- Regularly exercises discretion and independent judgment
- Maintain professional relationships with teammates, partners, and clients
- Some travel may be required within assigned territory
- 5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of network security highly desirable.
- 5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voice
- Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred
- In-depth knowledges in at least one area of Data Center or Campus related technologies - Native Cloud Computing, Virtualization, Cloud Security and Linux tools
- Excellent customer service and verbal communication skills
- Excellent written and presentation skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up
- Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS
- Background in Perl, Python, Scripting for creating network automation is highly desired
- Excellent customer service and verbal communication skills
- Industry Certification preferred (e.g.RHCE. AWS. Cisco)
- Linux operating system and scripting knowledge.
- Experience of delivering technical and operational training to customers
- Basic/Advanced Python programming skills
All your information will be kept confidential according to EEO guidelines.
