Administrative Support - Supporting our Credit Control Team

Auckland , New Zealand
Full-Time
  • Are you a superstar administrator?
  • Do you thrive in a fast paced environment with a hunger to learn new processes and systems?
  • Are you a team player wanting to build a rewarding career within a global business?

Are you in a role which isn’t challenging you? Are you in hospitality looking for Monday to Friday work? Do you have the drive to be an administrator powerhouse? If so, we want to hear from you!

We are looking for a motivated entry-level administrator to join our Credit Control team on a full-time permanent basis in Mt Wellington. You will play a key role in providing essential support to help the team deliver exceptional service.

You will be welcomed into a friendly and collaborative team who are highly motivated and focused on achieving results. You will be given full training, with hands-on assistance from the wider team.

What we are looking for:

  • Strong work ethic with a hunger to learn new processes and systems.
  • Strong analytical skills and excellent attention to detail, with a natural problem-solving ability.
  • Adaptable in a fast moving environment.
  • Ability to succeed both independently and as part of a collaborative team.
  • Comfortable and experienced working in excel.
  • Excellent time management skills and ability to prioritise workload.
  • Open communicator.

Key responsibilities:

  • Responding to client and internal customer queries through various communication methods.
  • Preparing and reconciling spreadsheets to support client accounts.
  • Preparing documents for bad debt write-offs and refunds.
  • Updating client contact records and any POs as required.
  • Monitoring the central mailbox and acting on customer queries in a timely manner.
  • Supporting the Credit Control team in all aspects of administration. 

What we offer:

  • Southern Cross health insurance for you and your family.
  • Competitive and rewarding remuneration package.
  • Comprehensive training in our systems and processes.
  • Work-life balance, while being part of a respected and stable brand. 
  • Be part of a dynamic and supportive team environment.

Successful candidates must be a resident and living in New Zealand. Must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.

About us:

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities. 

We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.

Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!

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