Administrative Business Partner

The administrative business partner will provide personal support as needed to the enhance leadership efficiency, freeing time for strategic thinking and decision-making.

Roles and Responsibilities:   

• Implement best practices to improve time efficiencies and build a foundation of trust by ensuring tasks are completed promptly and accurately.
• Develop and maintain effective tracking systems for follow-ups and to-do lists.
• Serve as a liaison to foster strong relationships among managing partners, the senior leadership team, and other key internal and external stakeholders.
• Support leaders through strategic planning, project management, and change management while managing day-to-day operations, resource allocation, and fiscal responsibility.
• Facilitate clear and effective communication across the organization to ensure alignment and collaboration.
• Organize weekly recurring meetings, creating agendas, tracking YTD progress, reviewing key metrics, and managing follow-ups.
• Manage travel and calendar arrangements to ensure smooth execution of events and meetings.
• Ensure all meeting and conference call details, agendas, and materials are prepared accurately and recorded correctly.
• Take ownership of QBR planning for NY & New England regions, managing travel, booking hotels/venues, and organizing any other logistical arrangements.
• Help organize engaging company and team experiences to foster collaboration, strengthen team culture, and build meaningful connections. Examples include GPSec, conferences, partner meetings, dinners, and more.
• Help manage accounts, setting up appropriate cadence of meetings with clients.
• Attend and run client meetings in the absence of AE ensuring key topics like renewals, project updates, and new initiatives are discussed.
• Provide structured and timely touch reports for vendors and clients to track engagement and ensure consistent follow-up.
• Establish a structured system to track client interactions and touches and report to AE to maintain meaningful connections and identify growth opportunities.
• Organize regular client lunches/dinners to build rapport and maintain a cadence of engagement.
• Help build and maintain strong relationships between the Northeast team and vendors in the market to ensure timely communication and effective partnership.
• Track vendor turnover and other vendor metrics as requested by Regional Partner.   
• Manage vendor engagements to track performance, address issues, and ensure delivery meets agreed-upon expectations.
• Develop strategies for vendor collaboration that align with business objectives and enhance client outcomes.
• Coordinate regular vendor meetings to review project statuses, updates, and potential opportunities for growth.
• Act as the main point of contact for sourcing a "Boston Hub" workspace.
• Host clients and vendors, facilitating productive whiteboarding sessions and brainstorming workshops.
• Help manage office operations including supplies, facilities, and vendor relationships to ensure smooth daily functions.
• Coordinate office maintenance, equipment needs, and space planning to create an efficient and organized workspace.
• Establish procedures to streamline administrative processes and improve overall office efficiency.

Required Experience:  

• Must have outstanding attention to detail and commitment to follow-through
• Ability to work well within a team
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
• Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
• Ability to work flexible work schedule required
• Bachelor’s degree in business or related field is preferred

Travel Requirements:

• Up to 10% travel

Physical Requirements:

• Sedentary work
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day