- Alpha Helpdesk: First line of Support for Sourcing and Suppliers
- Vendor Setup/Change Requests
- Supply Chain Connect (SCC) Support
- Payment Issue Resolution
- Supplier Data Management
- Management of Service Deliverables to SLA’s
- Training of resources on processes
- Excellent Communication Skills (verbal and written English)
- General Purchasing System Skills
- Proficient with Microsoft Office (Excel, Word, Access, PowerPoint, Outlook)
- Customer Service
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.
