Admin Apprentice

Area Admin Apprentice - Peter Cox

Liverpool

Permanent, full-time role

Monday - Friday 8am-5pm

Salary 13,770 pa

Rentokil Initial is a FTSE100 organisation in the UK and we are one of the largest business services companies in the world.

We have recently been ranked #24 in the Top 100 Apprenticeship Awards 2022 , including being voted Glassdoors Best Place to Work in 2020 Employees Choice and we were also voted Top Rated Workplace in 2019 by Indeed.

Peter Cox, part of the Rentokil Initial group, is one of the UK’s market leaders in damp proofing, waterproofing, timber preservation and wall stabilisation.

We are a government accredited learning organisation; we deliver the best training, qualifications and opportunities to our people. This means, as soon as you walk in the door, we spend time making sure you are an expert in your field. There will be opportunities to broaden your skill set through a host of courses provided internally. Fancy a promotion in the future? The skills you learn can prepare you for managerial positions!

What will you be doing?

We are looking for a professional and efficient team member to join us as an Admin Apprentice within Peter Cox Liverpool office. This role is responsible for the sales administration for the North West, North Wales and Scotland areas. Working alongside our teams to support the branches and surveyors to achieve sales targets.

Day to day we will support and help with your Training & Development so you will be able to complete some of your key responsibilities effectively and independently during and after you qualify. This will also include completing a customer service apprenticeship.

Key duties will also include

• Answering phones - being able to deal with customers & surveyor queries & requests.
• Calendar management & surveyor support
• Monitoring and actioning the area admin inboxes
• Providing,uploading and updating statistical reports and data to assist sales management 
• Issuing,distributing and managing such data and follow ups
• Updating and distributing dashboards in respect of KPI measures.
• Raising credits and revised invoices relating to customer refunds
• Collating & uploading laptop driven specialist survey reports for submission to clients
• Proving support as required to other departments such as contracts administration and Guarantee claims division in respect of sale or post sale queries and documentation

Requirements

We are looking for candidates with the following skills to take on the role:

• IT Literate
• Someone looking to kickstart their career in administration and customer service, full training will be provided
• Good written and verbal communication skills
• Able to manage time effectively and complete daily tasks
• You will have a can do attitude
• Excellent time keeping
• Team player
• The desire to succeed and progress

Benefits

In return, we offer:

• A competitive basic salary £13,770
• Salary increase throughout the year depending on performance
• Achieve Customer Service Apprenticeship Practitioner Qualification Level 2 (1 year to fully qualify)
• Achieve your Qualification while you work - Qualification recognised throughout the UK
• Continuous support, time & commitment for you to succeed
• Internal grading promotions that increase your basic salary based on your annual performance for the first three years
• Benefits such as access to friends and family discount scheme called RI Rewards where you could earn discounts in over 3000 retailers
• Full training and development opportunities
• The opportunity to work within a diverse, fast-paced, and growing company

We are a small and busy team, and as such you may be called upon to support other areas and perform other reasonable duties throughout your working week. We expect you to adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the teams.

In return, not only will you have a career which is interesting and challenging, you will also be joining an organisation that recognises success and ensures that each colleague has a structured career path and the tools available to achieve the progression they are looking for.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy visit our website!