Accounts Receivable Specialist

What you will be doing:

• Generate and send customer invoices in compliance with financial policies and procedures;
• Create intercompany invoices for multiple entities;
• Collaborate with Logistics team to ensure timely export invoicing;
• Monitor customer accounts and communicate with customers for non-payments, delayed payments, and other irregularities;
• Communicate with customers via email and phone to resolve payment issues and discrepancies, while collecting payments;
• Work with team members responsible for processing accounts receivable cash receipts to ensure accuracy and timely processing;
• Maintain accurate records and documentation of all accounts receivable activities;
• Partner with Sales and Sales Operations teams to align actions for collecting past due customer balances;
• Proactively build positive relationships with peers, managers, and customers to implement global best-in-class practices;
• Complete ad hoc tasks and projects as needed or assigned

Qualifications:

• Associate's or Bachelor's degree in Accounting, Finance, or Business Administration or equivalent experience;
• At least one (1) year of progressive experience in Accounts Receivable including invoice processing, collections, and customer service;
• Strong interpersonal skills with effective verbal and written communication in English;
• Ability to collaborate across all levels of the organization and various functional areas;
• Self-motivated with strong analytical and problem-solving skills;
• Excellent organizational skills, capable of managing multiple priorities with minimal oversight, and strong attention to detail;
• Ability to maintain a high level of confidentiality;
• Proficiency in MS Office, especially Excel; experience with Priority and Salesforce is a plus;
• Ability to travel, as limited periodic domestic and/or international travel may be required;
• Strong work ethic with unquestionable integrity