Entrata is looking for a dependable Accounts Receivable Specialist to ensure the company tracks and collects from our customers consistently and correctly. Your job will be important for safeguarding our revenues. In this role, you will interact on a daily basis with our customers as well as your team. You’ll represent our company and brand in these interactions, so it’s important for us that you have excellent people skills, professionalism, and a positive attitude. The goal is to ensure the company charges its customers appropriately and collects payments in a timely manner.
Responsibilities
- Reconcile customer accounts and ensure we are billing all the appropriate items correctly.
- Process new accounts and incoming payments.
- Create AR statements and reports detailing accounts receivable status.
- Verify discrepancies and resolve clients’ billing issues.
- Review and evaluate the status of customer accounts.
- Create invoices and send them to customers through various channels. (mail, email, etc.) Also, assist in monthly billings to customers.
- Serving as the point person for customer and internal department inquiries and requests around billing and collection issues.
- Communicating with past due customers to resolve outstanding balances as necessary.
- Other duties as assigned.
Minimum Qualifications
- High school diploma or equivalent - Associate or Bachelor’s degree preferred.
- 1+ year of experience in Accounts Receivable.
- Demonstrated adaptability and efficient time management with the ability to prioritize workload.
- Well organized with a high degree of accuracy and attention to detail.
- Skilled in written and oral communication to effectively manage business relationships.
- Customer service experience is a significant plus
- Hands-on experience in operating spreadsheets, accounting software
- Proficiency in English and MS Office (specifically Excel)
Preferred Qualifications
- Bachelor's degree preferred
- Familiarity with CRM systems and billing software
Entrata has been setting the standard for property management technology for nearly 20 years and continues to lead innovation in an industry that provides housing to tens of thousands of apartment communities around the world. People who come to work at Entrata are forward-thinking, hard workers who come together to collaborate and have a good time.
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
