Accounts Payable Processor

About the Team

The Stitch Fix Finance team enables our clients to be their best selves. We broadly define our clients as customers, business partners, and shareholders. We drive value through business partner support, innovative and insightful analysis, and financial integrity. We are looking for individuals who are bright, kind, motivated by challenge, and who thrive in a fast-paced environment while building and improving processes to scale the business to the next level.

About the Role

As the Accounts Payable Processor, you will be responsible for high-volume inventory AP processes, including reconciling inventory-related accounts, processing vendor invoices, journal entries, identifying discrepancies, reconciliations and process improvements. This role requires exceptional communication skills to maintain strong vendor relationships, resolve discrepancies promptly, and collaborate effectively with internal and external stakeholders. You will play a hands-on role as an integral part of the AP team and serve as a key contributor in a high-growth, fast-paced environment.

You're excited about this opportunity because you will…

• Assist with month-end close by performing journal entries, handle inventory-specific accounts payable processes, ensuring seamless integration with inventory systems and proper reconciliation.
• Process high-volume exceptioned non-inventory and inventory invoices using an automated three-way match process, ensuring proper GL coding and approval.
• Utilize advanced Excel functions (e.g., VLOOKUP, XLOOKUP, pivot tables) to analyze, reconcile, and streamline AP data.
• Identify, analyze, and communicate discrepancies between invoiced style variants and PO line items.
• Process Return to Vendor and Vendor Chargeback debit memos.
• Develop a deep understanding of the Stitch Fix proprietary systems and their integration with our ERP system (Oracle preferred) and OCR/IDR technologies.
• Troubleshoot system holds related to three-way match processes and assess their impact on goods-received-not-invoiced accounts.
• Communicate with Business Partners and vendors to resolve discrepancies and reconcile vendor statements promptly.
• Manage vendor tickets and respond to inquiries within a 24-48 hour SLA.
• Navigate manual workarounds and complexities related to deliveries diverted or transferred to different warehouses.
• Apply strong AP technical skills, including a robust understanding of AP debits and credits; systems logic is a PLUS.
• Partner with IT Systems Architects and the Engineering Team to resolve issues and enhance processes.
• Participate in UATs (User Acceptance Testing) for system enhancements and ad hoc projects.
• Collaborate with AP leadership to resolve transactions, monitor aged invoices, and support day-to-day activities.
• Identify opportunities for process improvements and draft simple desktop procedures.

We’re excited about you because…

• You have 3+ years of Accounts Payable experience in a retail environment, with large company experience a PLUS.
• You bring technical proficiency in Excel (e.g., VLOOKUP, XLOOKUP, pivot tables) and are confident in analyzing data to support decision-making.
• You have hands-on experience with ERP systems, preferably Oracle, and are systems-savvy with a desire to grow in AP or accounting.
• You have strong high-volume, three-way match experience and a demonstrated ability to maintain excellent supplier relationships through clear, timely and effective communication.
• Your expertise in retail operations, including Return to Vendor (RTV) processes and managing carrier shrink, will drive efficiency and accuracy in AP operations.
• You thrive in cross-functional environments and enjoy working with stakeholders across departments to align on solutions.
• You are inquisitive, analytical, detail-oriented, and a strong communicator.
• You proactively identify areas for process improvement, bringing efficiency and innovation to the accounts payable function.
• You are a self-starter and team player with the ability to adapt in a fast-paced startup environment.
• You understand AP's impact on accounting and SOX compliance requirements.
• You have experience managing and reconciling inventory-related accounts and working directly with IT or systems teams to troubleshoot and enhance processes.
• You thrive on problem-solving, are flexible in approach, and maintain a strong work ethic.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.