At Weights & Biases, our mission is to build the best developer tools for machine learning. Weights & Biases is a series C company with $250 million in funding and a rapidly growing user base. Our platform is an essential piece of the daily work for machine learning engineers, from academic research institutions like FAIR and UC Berkeley to massive enterprise teams including iRobot, OpenAI, Toyota Research Institute, Samsung, NVIDIA, Salesforce, Blue Cross Blue Shield, and more.
Reporting to the Revenue Manager, the Accountant, AR will own billing & collections in Stripe as well collections in NetSuite. The Accountant will work with customers and partner closely with The Rev Ops team to ensure accurate billing.
Responsibilities:
- Process customer billings (recurring, renewals) and verify the accuracy, completeness and timeliness of invoices
- Upload invoices against POs in vendor portals as needed
- Onboard new customers
- Process customer payments including check deposits, ACH deposits, Wires, and credit cards
- Prepare aging reports and update/reconcile sub-ledger to G/L
- Manage AR inbox to address inquiries from customer and internal teams
- Build and manage the collections process to maintain healthy aged receivable balances
- Review aging and send targeted payment reminders to customers
- Collaborate with Renewal Teams and Sales Team to identify reasons for non-payment
- Manage self-served customers in Stripe including upsells, cancellations, and refunds Monitor failed payments and work with customers to resolve payment issues
- Support Revenue Manager, Sr Billing & Collection Analyst, and Accounting team with month-end close
- Other ad hoc projects as needed
Requirements:
- Must be willing to work full-time U.S. PST hours
- Minimum 1-3 years prior work experience in billing and collections
- Ability to take full ownership of collection duties
- Experience with Stripe required
- Familiarity with Salesforce and NetSuite
- Familiarity with subscription practice
- Strong knowledge of excel and Google Sheets
- Eagerness to work in a dynamic, high-growth, and fast-paced environment
- Ability to prioritize and balance multiple tasks: strong organizational and time management skills required
- Enjoys working with customers and cross-functional departments as it relates to billing
- Results driven and detail-oriented
- Excellent organization and documentation skills
- Associate’s degree or equivalent professional experience in Accounting or Business Administration
- Last but certainly not least, you need to be ready to roll up your sleeves and do whatever needs to be done, because, despite our early successes, this is still a start-up.
Our Benefits:
- 🏝️ Flexible time off
- 🩺 Medical, Dental, and Vision for employees and Family Coverage
- 💵 Home office budget with a new high-powered laptop
- 🥇 Truly competitive salary and equity
- 🚼 12 weeks of Parental leave (U.S. specific)
- 📈 401(k) (U.S. specific)
- Supplemental benefits may be available depending on your location
- Explore benefits by country
We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at
[email protected].
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