ABOUT THE ROLE:
We are seeking an Account Supervisor to join Zeno Group’s Purpose & Impact practice. In this role, you will manage existing clients in advancing their strategy and communications across Environmental, Social & Governance (ESG), Sustainability, Social Impact, DE&I and Purpose Marketing.
We’re looking for subject-matter experts who are excellent project managers, client counselors and team players who thrive in a fast-paced environment.
RESPONSIBILITIES
- Have a strong understanding of global ESG/Sustainability issues and trends as well as the key material topics that are relevant to your clients.
- Strong research skills across a wide range of ESG topics and an ability to synthesize findings to to make informed recommendations on a client’s strategy or communications plan.
- Develop and execute strategic plans for clients and communicate them compellingly with supporting recommendations and substantive logic.
- Ability to deliver a variety of communications activities spanning earned and social media, reporting, thought leadership and executive visibility.
- Play a key role in day-to-day client relations and account management.
- Foster and maintain relationships with client contacts and internal agency partners.
- Manage account budgets and staffing, contributing to forecasting and account profitability. Secure, maintain and grow the business.
- Contribute to new business process.
- Drive learning and ongoing education with direct team and across agency through trend watching and general knowledge management.
- Provide strategic counsel and guidance, supervising junior staff members, and ensuring project and account success by keeping team apprised of deadlines and overseeing junior staff productivity.
QUALIFICATIONS
- 4+ years of experience; agency experience strongly preferred.
- Ability to create and activate ESG/Sustainability communications programs including internal and external communications.
- A history of success in supporting strategic counsel recommendations to clients around ESG, sustainability and social impact.
- Collaborative spirit, results-driven with the ability to manage multiple priorities and work against deadlines.
- Excellent writing skills, solid presentation skills, experience developing and delivering client presentations.
- Experience with creating, writing, project managing and/or communicating the launch of ESG/DEI reports preferred.
- Strong subject-matter expertise in communications around ESG, sustainability and social impact is a must.
- Strong track record developing and delivering programs with proven results.
- Understanding of key environmental sustainability topics and a finger on the pulse of evolving best practices in communicating these topics.
- Personal/professional values that align with Zeno Group’s values: fearless, collaborative, entrepreneurial, kind, ambitious, inclusive.
ABOUT US
Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
ABOUT OUR BENEFITS
Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.
Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
