Kansas City, United States

Merge Storytelling and Technology

MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.

Promote Health, Wealth & Happiness

We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.

As our Account Supervisor, you will…

Manage brand strategy to foster success within the assigned business book; provide strategic value and exceed client expectations on current work to build, maintain, and strengthen senior-level relationships. Identify areas of opportunities within current accounts to move their business forward and drive organic growth. Collaborate with clients and internal teams to successfully manage the execution of all marketing communications; ensuring they are on time, on budget, up to agency/client standards, and deliver results.

Be Accountable and Responsible

Acquire a deep understanding of the client’s business and telecom category and build a similar understanding within the agency
Engage clients in forward-looking program planning; partner with Digital, Development, Creative, and other teams to develop and present solutions and recommendations that align with their business goals
Develop strong client relationships through proactive thinking, flawless execution, and on-time delivery
Monitor industry trends, technology, and new approaches/vendor partnerships to advance service offerings for clients
Develop creative briefs and action forms as applicable
Effectively manage and delegate the work of staff assigned to your accounts
Negotiate scopes and drive in-line/organic growth; oversee burn reports and change of scope discussions as necessary

These are the qualifications we’re looking for

5-6 years of experience in client management at an integrated advertising agency
BS degree in marketing, advertising, communications, or equivalent work experience
Demonstrated success at working with cross-functional teams and building strong relationships both internally and externally
Excellent organization and communication skills
Proven track record of client success, stakeholder management, and ability to drive incremental revenue
Strong attention to detail, stellar follow-up, and able to generate strategic creative solutions to meet client needs
Ability to multi-task across multiple projects, accounts, and stakeholders

#LI-JK1

#LI_HYBRID

And here’s how we live our values at MERGE

Ability. Mastering our craft
Agility. Delivering with a growth mindset
Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

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