Freshworks is hiring an

Account Research Analyst

Chennai, India
Full-Time

Overview: 

We are looking for a young-minded, energetic person for the role of market research executive to become part of a rocket ship and assist sales teams in finding the right opportunity with a qualitative approach. This job role is based out of Chennai.

Responsibilities - 

  • Conducting an effective market and industry analysis to identify companies.

  • Research the internet and extract company and market-related information.

  • Devise and design qualitative and quantitative custom market research projects.

  • Generation of robust databases with the desired set of audiences with their valid email ID and contact numbers.

  • Market research and database creation from a list of target geo/industry.

  • Selecting appropriate target persona for lead generation campaigns.

  • Constant communication with the team and cross-functional teams.

  • Provide competitive analysis on various companies’ market offerings, and identify market trends, pricing/business models, sales, and methods of operation.

  • To undertake business-to-business research, analyze industry trends and data, and generate reports, briefings, presentations, and other content.

Qualifications - 

Requirements (What we look for in a candidate) -

  • 1 to 4 years of experience in Market Research

  • Willingness to work in any shift timings

  • Ability to interpret large amounts of data and to multi-task

  • Experience in working with any CRM tool

  • Proficient in MS Office packages including PPTs, Excel, PowerPoint, Power BI and Word

  • Working knowledge of tools like ZoomInfo, Sales Navigator, etc.

  • Excellent oral and written communication and presentation skills

  • Previous experience in Market Research and Database generation is an added advantage

 

Additional information -

  • Prior work experience in SaaS product companies in domains relevant to the Freshworks suite of products.

  • A proven track record of consistency in overachieving targets.

 

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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