We're currently seeking an Account Manager, an asset that plays a critical role in supporting customers, ensuring engineering efforts align with business requirements, and leveraging a deep understanding of the client's product offerings.
Role & Responsibilities:
1. Validate Ideal Customer Profile (ICP):
- Analyze and refine the current ICP based on market research, historical data, and stakeholder input.
- Create a segmented list of 100 Tier 1 and Tier 2 potential customers, prioritizing based on revenue potential, industry fit, and strategic alignment.
2. Develop Value Proposition and Messaging:
- Craft clear and compelling messaging tailored to the ICP. I can work with the person to refine the message
- Deliverables include:
- Outbound email templates.
- Unique Selling Proposition (USP) statements.
- Competitive advantage articulation.
- Objection-handling scripts.
3. Customer Journey Mapping:
- Map the customer journey using the existing sales process, identifying key touchpoints and conversion opportunities.
- Develop a Lead Generation Plan that includes:
- Outreach strategies (cold email, LinkedIn, calls, etc.).
- Multi-touch campaigns for nurturing leads.
4. Validation Through Outreach Campaign:
- Execute an initial outreach campaign to the identified 100 companies.
- Test messaging, channels, and cadence effectiveness.
Requirements
- 2+ years of experience working as an Account Manager for SaaS companies.
- Technical Expertise: Background in SaaS.
- Strong Communication: Ability to explain technical information to non-technical stakeholders.
- Problem-Solving Skills: Effectively address and resolve client challenges.
- Sales Acumen: Understanding of sales processes and account growth strategies.
- Located within LATAM
Our Recruitment Process
- Video Interview
- 20-minute take-home skills test
- 30-minute Call with the Recruiter (project, benefits, etc.)
- Interviews directly with the client (depending on the project the # of interviews may vary, this may include an assessment)
- Final Offer
Benefits
Work Remote Monday - Friday, 40 hours a week (no weekends)
Vacation: 10 business days a year
Holidays: 5 National Holidays a year
Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Years Eve, New Years Day, Zipdev Day)
Parental Leave
Health Care Reimbursement
Active Lifestyle Reimbursement
Quarterly Home Office Reimbursement
Payroll Deduction Purchase Plans
Longevity Bonus
Continuous Learning Bonus
Access to Training and Professional Development Platforms
Did we mention it's REMOTE?!!
