Account Manager - Wolt for Work

Are you looking to further develop a career in B2B sales and to be a part of a business within a business? If you’re self-driven with a commercial mindset and a high level of ownership, then this might be your perfect next step at Wolt!

Wolt for Work is a rapidly-growing B2B business at Wolt, and we have ambitious plans to accelerate this growth and take our Product to the next level. Our mission is simple: we want to become the premium employee benefits platform for all companies throughout Lithuania! Through Wolt’s established delivery network and vast number of restaurant and retail partners, Wolt for Work enables businesses to boost their employees’ happiness no matter where they are working, promote camaraderie in teams, and save time and effort running office events.

In this role, as Business Development Account Manager, you will be responsible for building and maintaining strong, long-lasting relationships with Wolt for Work clients. This role involves ensuring the delivery of exceptional service to clients while working closely with its manager & internal teams to meet the clients’ needs. We are growing fast, so we also expect you to grow with us, taking ownership of a variety of strategic and operational responsibilities as we expand.

Key responsibilities

• In this role, you will be responsible for the growth, re-active and pro-active account management, development and retention of Wolt for Work’s clients portfolio, thus constantly raising the bar in how we partner with our clients.
• Relationship Management: Build and maintain relationships with prospective clients, partners, and key stakeholders. Attend conferences, industry events, and meetings to network and promote the company.
• Support Business Development Manager in required tasks to help in achieving the company goals.
• Account Growth & Upselling: Identify new business opportunities within existing accounts by understanding the client’s evolving needs and business goals. Develop and implement strategies to upsell products or services, increasing the value of each account.
• Serving as the clients’ trusted advisor, helping them onboard and use our products as well as problem-solving according to their needs.
• Client Retention & Satisfaction: Ensure clients are satisfied with products or services, handling any issues or concerns to provide timely solutions. Conduct regular check-ins and performance reviews to ensure client expectations are being met and exceeded.
• Performance Monitoring: Track and monitor the performance of key accounts using relevant KPIs (Key Performance Indicators) to ensure goals are being met. Prepare reports on key account metrics, progress, and outcomes, presenting findings to senior management.

• Strong communication, interpersonal, and negotiation skills.
• Strong problem-solving skills and ability to navigate complex client relationships.
• Proven ability to manage multiple accounts simultaneously while maintaining a high level of attention to detail.
• Ability to think strategically and drive long-term results.
• Fluent in English and Lithuanian

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!

The starting monthly salary for this role would fall in the range of 2000 - 2500EUR gross + a generous equity plan into what we are building at Wolt globally!

We will be reviewing applications on an on-going basis, so send through your application ASAP :) 

If you have any further questions about the position, you can turn to:

Vladimir Stankovic, Talent Acquisition Partner - [email protected]

Please note that we do not accept applications sent by mail. Please submit your application through our careers website!