Account Manager - Toronto

Capital Economics is one of the leading independent economic research companies in the world. Our team of economists provides award-winning macroeconomic, financial market and sectoral analysis, forecasts and consultancy, from offices in London, Toronto and Singapore. Clients include HSBC, Goldman Sachs and JP Morgan. We are quoted extensively in the global media and frequently top polls of analysts’ forecasts.

Job Description

Reporting to the NA Account Management Team Lead, , this role will be responsible for the management, retention and growth of a proportion of our North American based clients. The successful candidate will build strong relationships with our clients and a good understanding of their needs and how Capital Economics can develop their business within each client.

Primary areas of responsibility

• Managing a portfolio of up to up to 150 Investment Financial Services accounts
• Establish and grow relationships with clients by implementing regular interaction
• To identify growth opportunities across the accounts and deliver strong retention
• Negotiating renewal of subscriptions
• Mitigate risk across accounts

Requirements

• Customer service experience
• Proven track record with a longer sales cycle
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering client-focused solutions based on customer needs.
• Expert listening, negotiation and presentation skills plus excellent verbal and written communications skills.
• Self-motivated and able to thrive in a results-driven environment.
• Keen attention to detail and adherence to deadlines.
• Proficient in MS Office plus experience with CRM systems (preferably Salesforce).

At Capital Economics, we are striving to create a diverse workforce and inclusive environment, which we believe are critical to help us make better decisions for the company, our employees and our clients. A diverse and inclusive workplace makes for more innovative, engaged and empowered employees, from whom business strength can be derived. This is particularly important in macroeconomic research, which relies on a diversity of views and opinions to be relevant and insightful.

Capital Economics is committed to equality, inclusion and diversity. We encourage applications from all candidates regardless of ethnicity, religion or belief, gender, sexual orientation, age, disability or gender identity. If you need reasonable adjustments to be made to the application process to ensure you are not at a disadvantage to other candidates, please include this in your cover letter. This is applicable if you have a disability or if you are neurodiverse/hold neurodiverse traits.

Please send a CV with a short covering letter explaining why you want to work for Capital Economics and why you are suited to the role.

Basic Salary: CAD55,000

OTE Commission: CAD30,000

Benefits

• Leave package
• Healthcare
• Life Assurance
• Hybrid Working
• Flexible Working policy
• Training & development
• Good additional maternity and paternity policies
• Thriving social committee