Account Manager

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

About the role:

The Account Manager will build long-lasting customer relationships and collaborate with our experienced sales and technical pre-sales team. The successful candidate will help us grow existing accounts and penetrate new market segments.

Here’s what the role looks like:

• Account Management of selected strategic or development accounts and ensuring sales targets for these accounts are met or exceeded.
• Develop strong, long-term relationships with customers stakeholders and executive sponsors to achieve “Key Supplier” status.
• Operate within the agreed Account Management process and governance framework.
• Communicate the progress against key initiatives to internal and external stakeholders.
• Ownership and delivery of sales presentations, proposals and tenders.
• Working with internal operational and finance teams to ensure delivery of high-quality services to customers.
• Build an awareness of Sword’s capability across our global business.
• Contract ownership and negotiations.

Requirements

Here are the key skills and experience relevant to this role:

• A demonstrable track record in an industry-related business account or sales management experience.
• The ability to develop and execute complex sales and account development strategies.
• A successful approach to developing new customer accounts
• A proven track record of managing large and complex accounts, becoming a trusted advisor to your customers
• An ability to work across multiple disciplines
• Strong multi-level relationship builder.
• A commercially focused mindset, articulate and possess the ability to think strategically.
• A goal-oriented mindset and be target driven.
• An understanding of the typical Contracts and procurement process.
• Have excellent communication, interpersonal and time-management skills.

• Experience working within the Energy sector, selling IT services and consultancy in the UK would be advantageous.

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.  In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.

Flexible working: Flexible work arrangements to support your work-life balance.  We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can.

A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…..

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement.  If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience.  We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.