Account Manager

Are you ready to play a key role in propelling organisations on their data driven journey?

Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers.

Our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.  Our people and culture are our highest priority in all we do. Measurable feedback is captured annually to ensure we continue to improve and develop our offering.

If these values are important to you, and you are looking to take the next step in your career with an established and growing company, we’re delighted to share a newly created opportunity to join the Sword team in the role of Account Manager.

The Account Manager will build long-lasting customer relationships and collaborate with our experienced sales and technical pre-sales team. The successful candidate will help us grow existing accounts, penetrate new market segments and leverage their network to deliver people, services and projects to our broad Energy customer base.

Key Responsibilities:

• Account Management of selected strategic or development accounts and ensuring sales targets for these accounts are met or exceeded.
• Develop strong, long-term relationships with customers stakeholders and executive sponsors to achieve “Key Supplier” status.
• Operate within the agreed Account Management process and governance framework.
• Communicate the progress against key initiatives to internal and external stakeholders.
• Ownership and delivery of sales presentations, proposals and tenders.
• Working with internal operational and finance teams to ensure delivery of high-quality services to customers.
• Build an awareness of Sword’s capability across our global business.
• Contract ownership and negotiations.

Requirements

At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or stage in their career.  We welcome your application should you hold the right core experience, knowledge and your application sufficiently outlines your relevant skills or transferrable skills in this area.  If you believe you're qualified, but don't "check all the boxes", please still submit an application and we will explore your experience further.

Here are the key skills and experience relevant to this role:

• A demonstrable track record in an industry-related business account or sales management experience.
• The ability to develop and execute complex sales and account development strategies.
• A successful approach to developing new customer accounts
• A proven track record of managing large and complex accounts, becoming a trusted advisor to your customers
• An ability to work across multiple disciplines
• Strong multi-level relationship builder.
• A commercially focused mindset, articulate and possess the ability to think strategically.
• A goal-oriented mindset and be target driven.
• An understanding of the typical Contracts and procurement process.
• Have excellent communication, interpersonal and time-management skills.

It would be advantageous to have:

• Experience working within the Energy sector, selling services and consultancy in the UK and Europe.
• Experience selling in the Digital Transformation space, including working with Data-centric customers engaging Data Engineers, Data Scientists and Data Analysts to derive value and insight from their data assets.

Benefits

Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside a competitive salary, pension, private health, wellbeing and insurance schemes, a flexible approach to working, and employee assistance programme.

Sword is committed to maintaining a diverse environment and is proud to be an equal opportunities employer.  All applicants receive equal consideration for employment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.