At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
We are looking for a Talent Solutions Account Manager to join our team in managing client relationships as a trusted advisor and bringing value to our customers as well as look for upsell/cross sell opportunities. You will strategically approach target companies and personas, identify the best solution options and sell corporate solutions for recruitment & Learning. Although you strive to meet and exceed quota, you will always act as the clients’ internal advocate and in the best interest of the clients.
Responsibilities:
- Effectively execute a high volume of contract renewals that maximize value, while protecting and developing the customer relationship.
- Own, drive and manage a series of touch points with your customers, throughout the life of their contract, to ensure consistent engagement & education on LinkedIn’s evolving solutions.
- Identify customers’ business objectives, uncover roadblocks, and multithread to establish a strategic partnership · Cross-sell LinkedIn’s portfolio of Talent & Learning Solutions, aligned with the business goals & outcomes of your customer.
- Accurately maintain a quarterly forecast of renewals in your territory
- Develop and execute a strategic plan for the territory and document and distribute competitive information.
- Leverage peers & manager to help problem-solve, ramp-up, & close deals. Effectively utilize sales processes and tools
- Invest in colleagues and give coaching and advice when you see an opportunity for improvement.
- Listen to the needs of the market and share insights with product and marketing team.
- Be proactive about solving problems even if it’s outside of your area and be ready to take on additional initiatives and responsibilities as they emerge.
Basic Qualifications:
- 2+ years of experience in sales or account management OR 4+ years of experience in a client facing role
Preferred Qualifications:
- Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)
- Experience with recruiting/HR software, SaaS opportunities and Salesforce.com
- Strong understanding of the talent acquisition/staffing agency industry
- Solid negotiation skills that allow for value-based contract negotiations at the senior level
- Excellent communication and project, time and customer management skills
- Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sale environment.
Suggested Skills:
- Consultative selling
- Value-based selling
- Leading with data and insights
- Customer-centric approach
- Negotiation
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
