As an Account Manager (AM), you are the key player on the accounts assigned to you, maintaining regular client contact, and acting as an ambassador of QQFS. You will be accountable for the preparation and delivery of client bids and with this excellent client service.
The client will seek your advice, trust your judgement, and value your opinion. You will have enthusiasm for your client’s business bringing your knowledge and expertise to bear in QQFS’ work.
As an Account Manager, you should be competent in putting together bids for your clients; establishing feasibility, competitive pricing, ensuring timescales are met and the business is best placed to support the client. You will be expected to demonstrate initiative and be proactive in developing your accounts.
Essential Duties and Responsibilities:
Including, but not limited to the following:
Knowledge, Skill, Ability:
Knowledge of the Client’s Business
Account Managers should move beyond just having knowledge of their Client’s business. They should be capable of using this knowledge whether that is in discussions with the Client or briefing the project team.
Productive Client Relationships
The Account Manager’s experience should allow them to foresee and forestall potential problems in all Client initiated projects/bids and will work together with the fieldwork team to manage client expectation and deliver the best outcome.
New Business Culture
Own the vibrant, competitive and supportive business development culture. Focus on prospecting and new account acquisition.
Presentation and Communication Skills
At this level, a vast competency is expected in client presentations such as project reviews (when requested) and the Managing Director should feel confident in participating in kick off calls and able to hold their own.
Teamwork:
The Account Manager is the central co-ordination role of the team, providing accurate briefing and ensuring that information is available when required by the fieldwork team or other departments. They should be comfortable working with all department.
It is expected that the Account Manager has the judgment to know when they should seek guidance from their seniors prior to a situation becoming critical and to offer support when they feel it is needed.
Financial responsibility
Project should be sold based on feasibility guideline, pricing list and following discount plan and seek approval with the Head of Business Development if you like to reduce costs further.
Creative Thinking
The ability to look beyond the obvious to find innovative yet relevant solutions is at the heart of QQFS’s offering.
Personal Qualities
This Account Manager is expected to demonstrate enthusiasm and pride in constantly improving and developing the QQFS offer. You should be keen to learn and exceed expectations and the objectives/targets.
Employee Benefits:
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