Experian Consumer Services (ECS) is looking for Team Lead for the Experian Personal Loans Marketplace. Experian Marketplace is a rapidly growing financial lead gen experience. We match our valued Experian.com consumers to the best financial products based on powerful data-driven decisioning and matching logic. This highly visible position is responsible for the onboarding, account management and program optimization of assigned financial partnerships. You will report to the VP of Growth & Emerging Markets.
You'll have opportunity to:
- Support daily management tasks, including supporting team, strategy implementation and handling partner escalations.
- Support daily operations, ensuring team performance aligns with our goals.
- Support plans to achieve team goals and revenue targets.
- Coordinate new partner onboarding and ongoing account management for Personal Loan partners.
- Improve revenue through account growth and optimization plans which align partner strengths and goals with Experian priorities and strategic plans.
- Research and communicate new developments within the competitive landscape
- Build and nurture long-term relationships with partners
- Coordinate program changes and account operations
- Ensure programs are compliant with partner marketing guidelines
- Build internal relationships with the broader Experian sales organization, internal departments and operational support teams
- Represent the voice of the partner to internal Experian team members
- Manage new program plans and optimizations from start to finish
- 5+ years financial lead gen related account management experience.
- 3+ years management experience.
- Experience in Personal Loans marketing, account origination and/or portfolio management preferred.
- Account roadmap planning expertise
- Experience in data analysis and making data-driven decisions
- Solid project management skills
- Legal and commercial contract negotiation experience
- Strong PowerPoint and executive level presentation skills
- Detail oriented and organized
- Ability to collaborate and successfully work across a large matrixed organization
- Prefers a highly collaborative, team-oriented work environment
- BA/BS degree required
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
#LI-Hybrid
Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
