Account Manager, Ticket Sales & Service with Ottawa Black Bears is an outbound sales account manager responsible for generating revenue through the sale of tickets & premium properties (suites, premium season ticket packages and group sales) within the guidelines and standards determined by Senators Sports & Entertainment.
Responsibilities:
- Represents The Ottawa Black Bears in a professional manner within the Ottawa-Gatineau business community.
- Responsible for the sales of ticket packages, premium hospitality, group/suite outings, and corporate sales properties
- Initiate outbound sales phone activity, establish working relationships, and drive prospecting through:
- Local businesses and associations
- Casual ticket purchasers
- Minor lacrosse associations and grassroots initiatives
- Current customers (upgrade sales & referrals)
- Your professional network
- Provide customers with outstanding service in a timely and efficient manner.
- Contribute to the sales team atmosphere in a positive manner by developing mutually beneficial working relationships with all sales team members.
- Game night responsibilities in terms of client hosting, networking, and attending sales kiosks to direct client inquiries.
- Record all activity and sales pipeline details in the CRM system.
- Participate and contribute to weekly sales team meetings and training sessions.
- Other duties as assigned by the VP Business Operations Lacrosse.
Requirements
- Minimum two years of experience in an outbound prospecting and lead generation role
- Knowledge of Lacrosse is considered an asset.
- Proven track record of exceeding revenue targets on an annual basis
- Experience in leading client diagnostic meetings at client workplaces as well as creating and delivering client proposals to drive revenue.
- Driven by results and excelling in a competitive environment while also contributing to a team-based atmosphere.
- Excellent communication and presentation skills (written and oral).
- Strong work ethic and a desire to build a career in professional sports.
- Able and willing to work extended hours (nights, weekends, and holidays)
- Bilingualism is an asset (English & French)
