Our Journey
ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.
From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 40 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.
Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.
Warning: Not for the faint-hearted. Possible side effects may include spending more on shopping (but don't worry — you earn Cashback).
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We’re hiring an Account Manager who will focus on growing our valued brand partners, and delivering unrivaled value and service to them. If you’re ready for a new challenge and to change the future of shopping, come and join the ShopBack Family!
This role will be supporting the Australia market and managing a ShopBack Australia portfolio of brands.
Your Adventure Ahead
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Become a Virtual Account Management Expert: Build and nurture strong, long-term relationships with key Gift Card and Voucher clients in Australia, fostering trust and collaboration through effective virtual communication strategies.
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Unlock Growth Potential: Develop and execute strategic account plans to significantly increase the number of promotions our clients run and secure more marketing budget from them.
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Strategic Partnership Champion: Act as a trusted advisor, proactively identifying client needs and presenting innovative solutions that align with their marketing objectives.
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Data-Driven Decision-Making: Leverage your analytical skills to track campaign performance, generate insightful reports, create post campaign reports, and identify areas for continuous improvement.
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Exceed Expectations: Consistently achieve and surpass sales targets, exceeding client expectations and driving revenue growth.
Essentials to Succeed
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Proven Account Management Expertise: 2-3 years of experience in B2B account management, with a demonstrable track record of success in exceeding sales targets and building strong client relationships.
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Gift Card/Voucher & E-commerce Knowledge: Understanding of the Gift Card/Voucher industry and e-commerce landscape is a plus, but not essential.
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The Power of "Virtual": You excel at building rapport and managing client relationships virtually through effective communication strategies.
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Strategic & Analytical Mind: You possess strong analytical skills and can leverage data insights to develop and execute data-driven account plans.
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Communication Rockstar: You have exceptional communication, negotiation, and presentation skills, with the ability to tailor your message to diverse audiences. (This role requires very strong English proficiency in both written and spoken communication.)
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Results-Oriented & Entrepreneurial: You're a self-motivated go-getter with a passion for exceeding expectations and achieving ambitious goals.
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Team Player: You thrive in a collaborative environment and enjoy working cross-functionally to achieve shared objectives.
Exclusively for ShopBackers
* Hybrid working and work-from-anywhere benefit
* Competitive compensation and stock options
* Transparent career progression paths and learning opportunities
* Candid, open and collaborative culture
* Talented and driven teammates across the world
* Fun-filled activities and celebrations all year round
