FormAssembly is growing and we are excited to add an Account Manager to focus on expanding our customers within our top 5 verticals. You will be working on net new ARR growth within a Named Account territory. This is a full-time position, open to all locations (working remotely from home).
Responsibilities:
- Selling FormAssembly instances, user licenses, connectors, analytics, and premium support & consulting services to an assigned book of existing customers
- Increasing customer revenue spend across assigned accounts
- Gain a deep understanding of the way customers operate & use FormAssembly, how private and public companies make decisions, and identify priorities driving decisions from the C-level.
- Building account strategy and territory plans
- Establishing credibility and trust with customers
- Uncovering exec-level initiatives and pain points to map back to FormAssembly value & use cases
- Partnering with internal teams: Sales, Customer Success, Product, and Finance to create a positive customer experience
- Generating upsell opportunities to create pipeline and attain quota
- Managing KPIs for customer accounts engagement & forecasting with accuracy towards monthly & quarterly targets
Requirements
- 3+ years of customer account management experience and full cycle sales experience
- Experience managing a high-volume of customer accounts
- Consistent annual quota attainment of $500,000+ ARR
- Experience selling to the C-suite & multiple stakeholders buying decision makers
- Ability to collaborate with various internal teams to achieve positive customer outcomes
Bonus Points for:
- Experience working remote in a similar role
- Demonstrable strategic account planning experience
OTE: $110,000 - $140,000
Benefits
FormAssembly is a completely remote/distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is vibrant, fun, and unique! Read more about it here. Some of our benefits include:
- Health benefits (health, dental, vision) for Team Members based in the United States
- Mental Health benefits with SpringHealth
- 401(k) with 4% company match
- Unlimited PTO (with a required minimum use of 2 weeks per year) for Salaried/Exempt staff, or 4 weeks of paid vacation for hourly/non-exempt employees.
- 9 paid company holidays
- Flexible work schedule; work from anywhere!
- Generous Paid parental leave (up to 16 weeks)
- Charitable contribution match
- Budget for professional development
- Company provided Mac laptop
You'll be joining a talented and fun team, working together to build something great!
