The Account Manager – DACH role at Mintel is an exciting opportunity based in Düsseldorf, focused on maintaining and expanding client relationships across key accounts in the DACH region. This role combines a customer-focused approach with the strategic use of Mintel's data-driven insights and AI innovations to support client success in sectors like FMCG, beauty, and professional services (with a focus on advertising and media agencies).
Key Responsibilities
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Client Retention & Growth: Nurturing existing relationships, identifying growth opportunities, and achieving renewal targets.
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Networking & Relationship Building: Developing contacts within assigned accounts to identify new revenue streams and champions.
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Insight-Driven Engagement: Using Mintel’s data to provide valuable insights that support clients' decision-making processes.
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Business Solutions & ROI Demonstration: Ensuring clients maximize the benefits of Mintel’s offerings, contributing to retention by proving value.
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Contract Negotiation: Leading renewal negotiations and pricing strategy for key accounts in alignment with growth objectives.
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Industry Expertise: Staying informed on trends in FMCG, advertising, and market research, enabling proactive client service in partnership with the Client Success team.
Ideal Candidate Profile
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Client-Centric: A deep understanding of clients' strategic goals and organizational structure, with high-level engagement across accounts.
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Commercial Savvy: Proven ability to drive ROI and identify growth opportunities, meeting sales targets through effective use of Mintel data.
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Self-Motivated Problem Solver: Proactive in addressing challenges, with a commitment to continuous improvement and accountability for success.
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Collaborative Spirit: Comfortable giving and receiving feedback, fostering a positive team environment.
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Willingness to Travel: Flexibility to attend on-site meetings, conferences, and work from the Düsseldorf office, as well as occasionally visiting London HQ.
Benefits
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Compensation: Competitive base salary with uncapped commission.
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Flexible Working: Hybrid work option (up to 2 days from home).
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Additional Perks: 30 days annual leave, personal coaching, mobility allowance, career growth potential, and a gym in the office.
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Team Culture: A collaborative and innovative atmosphere in a modern Düsseldorf office, reflecting the blend of an established company with a start-up environment.
This role is ideal for someone with a passion for client success, a knack for building strategic partnerships, and an interest in leveraging cutting-edge insights for impactful business solutions.
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