Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
Who we are
As an Account Manager, Enterprise Sales at Attentive, you will be instrumental in driving customer expansion by managing opportunities of Attentive’s enterprise customer base.
You are the point person for partnering with Client Strategy on account planning, assisting with renewal saves, uncovering expansion and upsell opportunities. You have the ability to view customer health holistically and seek new opportunities within a current account. You pride yourself in establishing long-term relationships and being the customer’s trusted advisor.
Why Attentive needs you
- Provide timely and accurate weekly forecasts
- Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
- Identify and pursue strategic opportunities for growth within the accounts through research of the customers existing tech stack and perceived gaps
- Prepare and present data and trends to customers on usage and engagement of Attentive platform
- Manage customer inquiries related to commercial aspects of their Attentive agreement
- Partnering cross-functionally with Client Strategy, Deal Enablement, Legal, Finance and other internal teams
About you
- 3-5 years of experience in a closing sales role; Renewals Management, Account Management, Account Executive or as an outside sales person
- Experience working in a SaaS, MarTech, AdTech or startup preferred
- Builds strong cross functional relationships with internal stakeholders
- Demonstrated strong competency around objection handling and creating alignment around product price/value
- Analytical account development strategy, using data to find opportunities and prove value
- Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities through to close independently
- Experience managing the sales cycle across Salesforce.com or other CRM
- Entrepreneurial mindset and desire to define processes and build strategy
- Demonstrated experience consistently meeting and exceeding quota, with references
- Email sales experience nice to have
- Willingness to travel (up to 20%)
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $68,000 - $110,000 annually + bonus/commission + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-AG4
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
