Account Manager - Energy Efficiency (North Carolina)

Who we are:

ICAST (International Center for Appropriate and Sustainable Technology) is a 501c3 nonprofit that delivers green upgrades to multifamily affordable housing (MFAH) properties to fight the affordable housing, climate change, and social equity crises. We motivate people to act, leading to results that foster local economic development, environmental stewardship, and social responsibility. By 2025, we aim to serve 100,000 LMI households annually, reduce their utility costs by $270 Million and Carbon emission by 1.5 million tons, create 2,000 sustainable jobs, and invest over $100 Million in local communities.

Our Work Environment:

Collaborative, entrepreneurial, fast paced, inclusive, work/life balance, established career paths for certain positions, opportunities to job shadow, flexible schedules, robust onboarding, and above all passion for what we do.

Would you like to know more about working at ICAST? Click the link to hear from an ICAST employee!  Why ICAST?

Position Overview:

ICAST is seeking to hire a customer centric Account Manager to handle sales opportunities for Energy Efficiency (EE) retrofits. The ideal candidate will be entrepreneurial minded, possess solid sales acumen, and knowledge of EE. The Account Manager will work directly with assigned multifamily housing clients & ICAST Staff to offer solutions that achieve energy savings through the retrofit of their properties.  

Requirements

Must Have Qualifications:

• Min. 3-5 Years of demonstrable success in Account Management/B2B Sales/Inside Sales

Preferred Qualifications:

• Experience in or Knowledge of Energy Efficiency Retrofits relating to residential structures, especially multifamily
• Demonstrable experience providing top tier customer service 
• Aptitude for providing impeccable written and verbal communications
• Experience with or Knowledge of HVAC Equipment  
• Proficient with M365 (MS Office, Excel, Word, Outlook)
• Familiarity with Salesforce CRM  

Location: Raleigh & greater North Carolina

Travel: 20%

Reports to: Director of Sales

Education: Bachelor’s degree in business administration or related field

Skill Level: Intermediate 

Areas of Expertise: Account Management, Sales, Energy Efficiency, Affordable Housing, Multi-Family Housing

Compensation: $65K + Commissions 

Key Responsibilities:

• Developing and growing a pipeline of customers through cold calling and other means.
• Performing on-site assessments of multi-family properties.
• Working collaboratively with ICAST Teams to assist in the development of proposals for assigned customers.
• Moving sales opportunities through the ICAST process, culminating in closing contracts.
• Maintaining customer and project records in Salesforce CRM.  
• Reporting on pipeline, conversion rate, weekly/monthly performance metrics.

Initial Goals for Success:

• Establish a robust pipeline through prospecting activity.
• Master ICAST’s service offerings.
• Collaborate with internal teams.
• Achieve first closed deal.

This Job Description is a guide listing the key responsibilities of the Job, not an all-inclusive list.   It will be reviewed and revised periodically by management to meet the changing needs of ICAST.

Benefits

• Company Health, Dental, and Life Insurance plan for the employee at no cost! (charges will be added for spouse and family coverage)
• Available Vision and Short-Term Disability Insurance
• 403b Retirement Savings Plan available on day 1
• Unlimited PTO Plan

ICAST is a qualifying employer for Federal public student loan forgiveness. Visit https://studentaid.gov/pslf/ for more details.

ICAST is committed to attracting and retaining a diverse staff and will honor your experiences, perspectives, and unique identity. We strive to create and maintain a working environment that is inclusive, equitable and welcoming regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status. ICAST is proud to be an Equal Opportunity Employer!