Compensation: $75-80K
Day Shift
An exciting opportunity to join our growing global Digital Cinema team, the Digital Cinema Account Manager will be required to manage and co-ordinate high profile feature and trailer projects from asset receipt through to final delivery.
The ideal candidate will be expected to have a minimum of 3 years experience within the media industry, coupled with an understanding of Digital Cinema processes and workflows.
They will be highly motivated, possess a flexible attitude and be able to adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.
The role is primarily office based in our Burbank facility.
RESPONSIBILITIES:
· Operational responsibilities span all aspects of end to end servicing but specifically focus on project management of theatrically (feature and trailer) led services worldwide.
· Theatrical Digital Cinema capacity planning
· Localization scheduling (Theatrical Subtitling, GFX, Mastering, QC Leads)
· Collaborate directly with all internal groups and divisions including localization and distribution operations, administration, and technology (R&D and Production IT).
· Provide production schedules for all client projects in progress
· After hours support/response for vendors and clients as needed (dependent on Client Services preference)
· Overall support of Client Services
· Participate in establishing the overall vision and strategy for the Pixelogic worldwide production / project management operations
· Support the production led engagement with all clients on-boarded into Pixelogic workflows
· Continuously evolve all production management workflows, procedures and checklists
· Support the vision, development, deployment and continuous improvement of all proprietary and internally developed production management systems and tools
· Support the overall execution of the company’s theatrical production services worldwide
(including operational performance)
Requirements
· 3+ years of experience in media industry and post-production workflows
· 1+ years of Digital Cinema account management experience
· Ability to engage with and support clients directly to meet and service requests as required
· Passionate about customer experience and customer service excellence
· A positive attitude when experiencing obstacles and enthusiastic to get things done
· Good listening skills, and an ability to assimilate different viewpoints
· An approachable individual who can relate to people at all levels of the organization
· Outstanding attention to detail and ability to plan complex projects with urgency
· Strong organization and prioritization skills
· Deep sense of urgency and ability to work in a fast paced environment; ability to work under pressure and hit deadlines.
· Problem solver with creative and innovative approach and ability to think out of the box
PREFERRED:
· Strong skills with Windows and Microsoft Office Suite
· Hands-on experience with digital media workflows is a plus
· Prior knowledge of post production processes and good understanding of theatrical workflows
