The Opportunity
We are looking for an Account Manager, Data to offer domain expertise and client support for our AUNZ data team. As an Account Manager, Data you will own relationships with stakeholders and various client-side departments to oversee design, development, and utilisation of data for various digital platforms such as Google Analytics or Adobe Analytics. You will be responsible for ensuring clients see value from their investments in data and analytics, and coordinating implementation across a range of resources to successfully deliver analytics initiatives.
We provide comprehensive training and ongoing development for this role.
Responsibilities include :
Client facing responsibilities
- Project manage the implementation of clients’ analytics initiatives, and manage day to day relationship and delivery
- Coordinate a a delivery team of Solution Engineers, Data Scientists, Analysts and Platform Specialists to deliver complex solutions for clients
- Create actionable insights through data and help your clients improve their marketing initiatives
- Establish standard process for client’s digital properties to set up, maintain and track data for reach, engagement, performance and other behavior metrics
- Define and deliver a roadmap of high-value data initiatives and use cases to the client, and ensures the client sees positive ROI from their investment in data
- Become a trusted advisor to senior stakeholders (Eg. Head of Marketing or Head of Customer Analytics and above)
- Presenting insights and findings from data to senior stakeholders, and driving actions from data
Business and commercial responsibilities
- Drive towards higher effective rate between client value and costs; build efficiencies into repeatable processes and scale globally
- Work with the Product team to translate business requirements into new products;
- Work with Sales team to translate products into outbound opportunities; work with Account Management team to R&D and Commercialise products
What you bring to it:
Skills and Experience
- 3+ years experience in a similar client servicing field is required (ideally in a data, consulting or analytics capacity)
- Knowledge and experience using digital analytics platforms like Google Analytics or Adobe Analytics is desired
- Demonstrated examples of project management methodologies also highly valued
- Excellent analytic, quantitative and problem solving skills with proven ability to deliver actionable insights.
- Experience and familiarity with digital marketing platforms across media buying (e.g. Display & Video 360, Campaign Manager 360, Google Ads, Facebook etc), testing and personalisation (e.g. Optimize 360, Optimizely), marketing automation (e.g. Marketo, Salesforce Marketing Cloud), CRM (e.g. Salesforce), web content (e.g. Adobe Experience Manager, Sitecore), ecommerce (e.g. Shopify, Magento) and UX/CX are all valued.
Technical Competencies
- Project management capabilities, and demonstrated experience managing large/complex projects
- Ability to explain technical concepts to non-technical audiences and communicate business value of suggested ideas & plans
Education
- Bachelor’s degree in Business/Commerce, Computer Science, Management of Information Systems, Math, or Statistics/Economics are preferred.
- Certifications in Google Analytics, Adobe Analytics or Google Cloud are highly valued.
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About Media.Monks:
Media.Monks is the purely digital operating brand of S4Capital plc that connects 8,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek’s Fastest Growing lists (2019-22), regular recognition at Cannes Lions, inclusion in AdExchanger’s Programmatic Power Players (2020-23), the title of Webby Production Company of the Year (2021-23), a record number of FWAs, and have earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://media.monks.com/careers) and will never ask for payment or bank account information during the recruitment process.
Disclaimer:
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Responsible for resourcing and implementing security controls for your teams processes and systems
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Responsible that all your personnel apply information security in accordance with the established information security policy
