Account Manager (Consumer PR)

Department: PR & Influence
Location: London (Sea Containers)
Contract type: Fixed term (12-months)
Full Time/Part time: Full Time
Reporting into: Business Director/Client Partner

About Ogilvy: 

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, , Mondelēz International, Unilever, TK Maxx and Pernod Ricard.  

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role:

We are seeking an experienced and enthusiastic Account Manager to join our Consumer PR team. As an Account Manager, you will be responsible for managing the day-to-day work across a portfolio of clients, developing and executing campaigns and press office activities, and building strong relationships with clients, internal teams and media. The ideal candidate will be someone who champions diverse thinking and approach, has a passion for creativity and innovation, and is committed to delivering results for clients.

In this role, you will work closely with clients to understand their business goals and objectives, and help develop and deliver campaigns and strategies that align with their vision. You will lead and collaborate with the wider PR team – including creative, strategy and influencer specialists – to deliver stand-out campaigns and press office work. You will be responsible for the day-to-day execution of consumer PR activity, including media relations, content creation, media strategies and a range of media materials, and will also support your account team with the creation and execution of PR plans.

The ideal candidate will have a proven track record of managing complex campaigns and PR retainers, managing a team of Account Executives, and delivering results for clients. You should have excellent communication and interpersonal skills, and the ability to build strong relationships with clients and internal teams. As an Account Manager, you will need to be organized, detail-oriented, and have strong project management skills. Additionally, you should be able to think creatively and bring new ideas to the table that will help drive client success. This is an exciting opportunity to join a dynamic agency and work with a talented team of professionals.

Key Responsibilities:

• Manage a portfolio of client accounts, including developing and executing day-to-day PR campaigns and press office work, and ensuring client satisfaction.

• Maintain a finger on the pulse of the news agenda, particularly within the fashion, lifestyle and cultural spaces, to drive compelling client communications tactics
• Build and maintain strong relationships with key media titles, and instil a focus on media relationship-building in junior team members
• Build and maintain strong relationships with clients, serving as their primary point of contact and anticipating their needs
• Write compelling press releases, messaging, Q&As and pitches that fits the clients’ tone of voice and ladders up to agreed communications strategies

• Collaborate with cross-functional teams, including creative, strategy, analytics, and influence to ensure successful campaign execution
• Monitor and analyse campaign performance, using data to inform decision-making and optimize campaign effectiveness
• Stay up-to-date on industry trends, best practices, and emerging technologies, sharing insights and recommendations with clients and internal teams
• Mentor and develop junior team members, providing guidance and support as needed
• Support senior team members with new business proposals, including providing background research and media landscape expertise
• Ensure compliance with internal processes and procedures, including timesheets, invoicing, and project management tools

Requirements:

• Strong understanding of the consumer media landscape, including new trends and social media
• Strong writing skills with experience creating toolkits, press release and compelling media pitches
• Experience managing press office retainers and/or large-scale PR campaigns
• Excellent communication, project management, and organizational skills.
• Experience in a fast-paced agency environment is preferred.
• Demonstrated experience in building consistently productive relationships.
• The ability to remain optimistic under pressure.
• Strong experience in key stakeholder management.

• A creative outlook with the ability to achieve the full potential from projects, keeping abreast of and utilizing new industry developments and technology.

How we help you Thrive:

•  25 days annual leave + 1 Volunteer Day 
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year 
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us. 

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for anyone who wants to work at Ogilvy. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.