Account Manager, Client Success

Who are we and What do we do? 

InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’s Most Innovative Companies. 

 What’s the InMobi family like?   

Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun loving, take ownership and are results focused. We invite you to free yourself, dream big and chase your passion. 

 What do we promise? 

We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work. 

What is expected of you?

• Day to day management of mobile display/video campaigns across various DSPs/Platforms (onboarding, Creation, Optimisation, Reporting and insights, etc)
• Complete ownership of account management and revenue (plus margin) management from a portfolio of advertiser clients - Work on the account growth strategy for clients, i.e. retain clients quarter on quarter and strategise to grow revenue through upselling of new offerings and products.
• Influence client strategy by cross-selling and up-selling new market opportunities, products, etc. by utilising data-driven insights to support recommendations.
• Orchestrate the cross-functional (supply, data, product, and engineering) support required to ensure that ad campaigns are delivered to meet client expectations: Track and resolve key client issues in a proactive manner and manage expectations internally and externally.
• Provide feedback and help shape the product and supply roadmaps by communicating client requirements and larger market trends
• Own weekly reporting and quarterly exec level revenue/ margin reporting for the accounts portfolio
• Drive data analytics projects for the clients (not required to run the analytics her or himself though)
• Handle all commercial activities for clients working with operations and finance teamsAbility to take ownership and getting things done in the stipulated time.
• Be responsible for advertiser/agency RFPs to ensure clear, consistent, and comprehensive communication of our solutions and capabilities are put forth.

Requirements

• 2-4 experience in a role encompassing Account/ Revenue management and data analysis, from digital/ digital/programmatic/ad tech background.
• Tech or B.Sc in Statistics, Mathematics, or other quantitative or analytical field (MBA preferred)
• Functional Area: Account/Revenue Management

Ideal candidates

• Must possess: Good relationship management skills, communication, attention to detail, analytical mindset, technical aptitude with a good level understanding of the digital ad marketplace.
• Strong, robust MS Excel skills and proven competency in data analysis and logical reasoning.
• Prior client facing experience while owning revenue management for a product/ business line/ account/ geography(Good to have)
• Ability to work across different global cultures and in a matrix style environment.
• Structured thinking: Ability to think through issues in a structured manner and use different frameworks to solve problems.
• Communication skills: Ability to present recommendations in a logical and clearly articulated manner.
• Basic to medium proficiency in the ad tech ecosystem of ad exchanges/ networks, DSPs, 1st and 3rd party audience targeting and technology, online measurement, ad-operations, delivery and measurement platforms