We’re looking for an Account Manager who is eager to help our clients get the most out of Aikido Security. Your role will be central in managing and nurturing relationships with our existing clients, ensuring they not only stick around but also find increasing value in our product.
- Manage and expand relationships with existing clients, focusing on upselling and maximizing customer satisfaction.
- Execute growth initiatives aimed at expanding customer usage and value realization.
- Identify opportunities for upselling additional features and services to existing customers.
- Maintain and manage customer records in our CRM system.
- Work at the intersection of sales, customer success, and product to gather and relay customer feedback for product optimization.
- Medior/Senior profile
- Experience with CRM, upselling strategies, client retention, and account growth
- Very tech-savvy
- Hungry and 'get stuff done' mentality
- Self-starter and independent
- Fluent in English
What you can expect
- High-impact position in a fast-growing company
- Fast growth of responsibility
- Competitive salary package
- A company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details)
- Flexibility in working hours and hybrid culture
You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or any disability.