Koddi is looking for an Account Lead to join our growing client services team. As an Account Lead at Koddi, you will be the face of our most impactful engagements with clients, ensuring that our digital marketing analysts are successful by removing obstacles and enabling them to focus on making a significant impact. You will act as the primary client contact, refining and consolidating communication from various team members to ensure clarity and effectiveness. This role will be partnering with premier travel brands to create data-based, automated solutions to achieve their greater business objectives, ensuring that each account has a clear service plan proactively addressing any challenges that arise.
Koddi is a fast-growing technology company. We are seeking quick and strategic thinkers with fantastic communication skills, ready to contribute to our dynamic team.
What you will do
Leverage our industry-leading technology to manage large-scale digital marketing campaigns and examine trends to provide valuable and actionable insights to our clients.
Ensure that each account has a clear service plan and problem solves any challenges; Knowing their client’s strategy inside and out, constantly measuring Koddi’s performance up against that
Train, develop, and coach Digital Marketing Analysts, including providing them with performance feedback and assistance with career planning
Ensure priorities and approaches are clear
Manage any ongoing projects and deliverables
Confirm all day-to-day tasks are completed and correct
Spot check client performance, providing regular guidance on opportunities
Facilitate “closing conversations” with teams
Ensure the best possible client communications
Host team meetings and conduct 1:1 meetings with Digital Marketing Analysts
Confirm client goals and pacing
Organize and participate in client calls, with a strategic focus
Contribute to training and documentation
Ensure that recurring tasks are automated
Complete account audits
Develop and execute testing initiatives
Prepare and coordinate quarterly business reviews for clients, including coaching presentations and leading presentations within a live setting
Assist with new client onboarding and sales pitches as needed
Contribute and participate in team knowledge by researching and sharing info on: Industry, Competitors, Solutions
Conduct intermediate-level technical troubleshooting
Lead new publisher and/or product integrations
Collaborate with cross-functional team (e.g., product, operations, engineering, etc.) team, providing feedback and brainstorming on new features
Review client workload, service plan, and deliverables
Take part in management training
What skills and experience you bring
4+ years of experience (or related coursework)
Minimum of 1 year management experience
Advanced analytical skill set including the ability to mine data for trends and communicate opportunities effectively with data and visuals through clear and concise storytelling
Capable of leading and managing multipoint communication, with exceptional written, verbal, and interpersonal skills
Ability to work effectively in both independent and team environments
ABOUT KODDI
Koddi is a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace revenue and profit by improving user experience and target shoppers throughout the purchase path. Koddi’s platforms enable any advertiser, any marketplace, in any industry to increase awareness, generate demand, and drive revenue.
We are committed to driving innovation and growth in the commerce media space. As part of that commitment, we’ve launched Koddi Academy—a learning platform designed to provide expert knowledge, competitive insights, and practical strategies for thriving in this fast-growing industry. Explore our latest certification course, Commerce Media Foundations, to deepen your expertise and stay ahead in the evolving world of commerce media. You can also sign up for our waiting list to be notified when new courses are released. Get started today at Koddi Academy.
