At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Account Executive - South Africa
Why We Have This Role
Qualtrics is on the lookout for a proactive, collaborative seller that can help us target new business, specifically focused on selling into the South African market. This person will work collaboratively to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our clients. In this role, the primary focus will be on helping universities, education institutions and charities improve their experiences with students, alumni, staff and more.
We are a high energy, fast paced global team determined to support the continuing growth in Qualtrics. This role offers the opportunity to work with numerous departments and collaborate with many different stakeholders.
How You'll Find Success
- You are passionate about educating potential clients on solutions that are applicable to their situation and helping them understand how the software can drive a return on investment for them
- You engage with clients at all points of the sales cycle - from prospecting and acquiring clients, through demoing the Qualtrics product, to negotiating and closing, and beyond.
- You have the agility to adapt, pivot and change your approach based on the needs of your business
- You bring together internal resources that enable you to be successful sales professional
How You’ll Grow
- By joining Qualtrics, you become part of a team that dares to pursue groundbreaking experiences.
- Our mission is to build technology that positively impacts businesses and makes them more human.
- As a member of our global sales organisation, you will take ownership of a dedicated territory. Your responsibilities will include developing a robust strategy designed to drive demand and revenue.
- We encourage big-picture thinking and foster an environment that embraces innovation and creativity. You will build relationships with multiple decision makers in an account and educate them on the value of Qualtrics.
Things You’ll Do
- Your focus is acquiring new business and selling the Qualtrics Platform to accounts from champions all the way up to C-level
- You will consult with prospects and clients on their strategic business goals
- Developing account plans for a set list of target accounts, from power maps to demand generation to closing plans
- You will establish, handle, and manage relationships between Qualtrics and senior executives of both client and prospect companies
- Strategising internally with SDRs (sales development representatives), solutions consultants, partners etc on how we will create demand in the account & drive senior engagement
- Maintaining a real-time understanding of Qualtrics' solution offerings and the competitive landscape to assist in figuring out win-based proposals and pricing
- Working together is key and you will leverage support from your own Sales team, sales operations, legal, customer success, finance and more to help your customers
- You will travel on average for one week per quarter to South Africa to support the closure of deals
What We’re Looking For On Your CV
- Minimum of 4 years full cycle sales experience within a SaaS environment
- Experience working with the South African market is an advantage but not required
- Experience managing complex enterprise level deals
- Strong track record in achieving and exceeding sales quotas
- Experience in building qualified pipeline and identifying new opportunities
- Ability to be curious and ask questions to clients to determine opportunities for impact
- You engage with clients at all points of the sales cycle - from prospecting and acquiring clients, through demoing the Qualtrics product, to negotiating and closing, and beyond.
- You have the agility to adapt, pivot and change your approach based on the needs of your business
- You partner well with internal teams and bring together internal resources that enable successful closure of deals
- Fluency in English
- You are open and available to travel to South Africa up to one week per quarter
What You Should Know About This Team
- Qualtrics global sales team is dedicated to changing the way our customers focus on experiences. Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that's a solution you can get behind.
- As an Enterprise Sales professional, you will focus on new revenue through strategic, relationship-based selling. Our most successful sales employees have a track record of exceeding quotas, acting as trusted advisors to clients and being passionate teammates.
- The Qualtrics platform is versatile, adding value to a limit;ess array of decision makers. If you love a strategic, analytics sales process working with a variety of industries, departments and buyers, selling Qualtrics XM will always keep you learning and growing.
- Challenges excite us, as we view them as opportunities for growth and positive transformation.
- We are not merely observers of change; we actively initiate and drive it.
Our Team’s Favourite Perks and Benefits
- Qualtrics Experience Program - A bonus each year for an experience of your choosing
- Worldwide and diverse community that enjoys helping each other
- At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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