Fingerpaint Marketing is hiring an

Account Executive/ Senior Account Executive

Charlotte, United States
MedThink, a Fingerpaint company, offers extensive medical communications through two distinct divisions: MedThink SciCom, which harnesses deep scientific knowledge and extensive industry experience to develop solutions for medical affairs, medical communications and publication groups, and MedThink Communications, which provides healthcare communications and marketing services to commercial teams that leverages performance-driven medical education to enhance HCP beliefs and understanding.
 
Moving Minds. Moving Markets. Moving Medicine.
 
Our Uniqueness and Expectations of Future MedTHINKERS…
Take Ownership
Help Colleagues Do Their Best
Infuse Optimism and Fun
Nurture Innovation
Keep an Open Mind
Exceed Expectations
Respect Others
                                                                                               
Objectives of this role:
The Account Executive (AE) supports the Account Supervisor and Therapeutic Unit Account Lead in cultivating and maintaining solid relationships with clients, by implementing and managing projects in a timely and efficient way, and by assuring top-level delivery to meet client expectations. This position will be responsible for developing and managing all aspects of various projects across primarily medical affairs business. Examples could include:
  • Nonpersonal promotion: banner ads, advertorials, print ads, emails
  • Congress activities
  • Social media activities
  • Advisory boards
  • KOL identification
  • Patient education
  • Disease state education Live and on-demand webinars
  • Podcasts
  • Videos
  • Websites: disease state and/or branded
The position is ideal for candidates who have 1 to 3 years of experience in pharmaceutical marketing or at an agency, leading medical education or promotional initiatives. Experience across both disciplines is not necessary, but a desire and willingness to work hard to become proficient in both is.

Duties and Responsibilities:
  • Supports account team, specifically SAE/Account Supervisor
  • Works with PM to maintain status report and timelines
  • Leads client status calls
  • Prepares and sends materials to vendor and clients
  • Performs research as directed by AS/AD
  • Keeps internal team apprised of client activities and needs
  • Works with PM to ensure that all project timetables are met
  • Interfaces with client at product management level and with appropriate support departments
  • Schedules and prepares materials for client meetings including submissions for Medical/Legal/Regulatory review
  • Documents client contacts (via e-mail), requests (change orders), and meetings (conference reports) concisely and accurately
  • Keeps supervisors aware of all issues within client’s organization and within agency
  • Partners with internal and external team members to avoid/resolve conflict
  • Works closely with Project Management department to execute all details of projects
  • Provides effective direction to agency team
  • Provide Account Services team with recommendations to improve system management or better customize services to meet clients’ needs
 
Job Requirements:
 
Education:
  • Bachelor’s degree, preferably in health sciences, marketing or communications
 
Experience:
  • 1-3 years of work experience in healthcare, marketing, or communications field
  • Pharmaceutical or agency internship a plus
  • Demonstrated leadership experience/potential 
 
Preferred Qualifications:
 
  • Ability to manage numerous projects, requests, and responsibilities
  • Strong ability to develop productive relationships with both internal and external colleagues
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Excellent organizational skills, attention to detail, follow-through and on-time completion of tasks
  • Critical thinker with an eye toward process and system management
  • Working knowledge of digital media and tactics
  • Understanding of pharmaceutical Medical/Legal/Regulatory compliance a plus
  • Extensive knowledge of communications planning and branding
  • Working knowledge of pharmaceutical industry
  • Leadership skills that will lead to earning the trust of peers and clients
 
Reports to: Account Supervisor
Don’t meet every single requirement? That’s okay! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Fingerpaint, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Our team of qualified recruiters can match you with the right opportunity.
 
Fingerpaint provides equal employment [and affirmative action] opportunities to all applicants and employees. We are proud to recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status. 
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