The position Account Executive exists to effectively engage with both existing and potential clients through telephone and video channels. By leveraging these communication mediums, the consultant aims to retain and grow current clients and attract new ones. This role plays a crucial part in the objectives of the Sales and Service Business Unit by contributing to revenue growth and ensuring a high level of customer satisfaction, experience, and engagement.
Reporting to Sales Manager, the Account Manager collaborates closely with the other teams within the Inside Sales department based in Melbourne, which focuses specifically on medium-sized organizations with differing hiring requirements.
Key responsibilities
- Engage in daily negotiation, objection handling, market & client data analysis to influence customer decisions, ensuring compliance with sales standards & diligent use of CRM system
- Question, objection handle and understand customer needs and challenges and provide tailored recommendations and overlay lens of driving retention, growth, addressing competitive threats
- Manage time and prioritise efforts based on revenue and relationships
- Provide tailored recommendations to address customer challenges, driving retention, growth, achieving revenue targets addressing competitive threats
- Fundamental understanding of current market trends and incorporates these as appropriate in client conversations.
- Skilled in negotiation and objection handling, with the ability to reach mutually beneficial agreements through discussions with internal and external stakeholders, and effectively handle conflict and objections to ensure progress
- Proficient in account and relationship management, with the ability to tier customers to determine the appropriate customer engagement framework, and demonstrated expertise in building customized, strong, and mutually beneficial relationships
- Experience and familiarity with sales methodologies within the sales process
- Effective communication skills, including the ability to use compelling arguments to gain commitment from others and to communicate and share business information through a structured narrative to connect, persuade, and sell to clients and stakeholders.
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible working, including a mix of office and work from home days depending on your role.
- Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
- Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
- SEEK are committed to operating sustainably, a certified carbon neutral business operation, with the target of 100% renewable energy by 2025, and net zero by 2030.
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
